
Application Support
3 days ago
Feild Support Executive
**Location**:
Karnataka
**Band/Grade**:
1A
**Department**:
IT
**Last updated on**:
**Degree of Travel required to**:
20%( As Required)
Purpose of Job
**Key stakeholders**
**External**
**Internal**
- GoK
Piramal Swasthya
**Reporting structure**
**Role directly reports to**
**Positions that report into this role**
- Project Manager
- None
**Essential Qualifications**
Bachelor's Degree in Computer Science/Information Technology or equivalent
**Essential Experience**
- Fresher’s or 1 Year experience in Application support role
**Essential Skills**
- Eye to detail and good communication skill
- Ability to work both independently and as part of a team
- Work Experience in Primary Health Facility(SC, PHC and HWC)
**Decision Making Control**
No
**Values**
**Knowledge**
- Expertise - we strive for a deeper understanding of our domain
- Innovation - we aspire to do things creatively
**Action**
- Entrepreneurship - we are empowered to act decisively and create value
- Integrity - we are consistent in our thoughts, speech and action
**Care**
- Trusteeship - we protect the interests of our customers, community, employees, partners and shareholders
- Humility - we aspire to be the best, yet strive to be humble
- Responsible to drive all technical and functional issues towards closure
- Handling all issue at HWC’s Team
- Package install, upgrades in different environments.
- Ensuring that client systems are fully operational, and any loss of service is restored in a timely and efficient manner
- Capacity Building of ASHA’s and Staff at HWC’s
- Addressing the Issues at HWC’s and Escalate Application issues to L2 Team
- Day to Day Monitoring the Field activity
- Provide Service and Support to HWC facility
- Daily Report to PM on the Activities & challenges if Any
- Supervise the work of staffs
- Ensure to keep up to date inventory and stock register of all the stores and equipment supplied
- Spreading Awareness among the community about HWC and Services
- Coordinate with Field staff and L2 Team on regular basis to up keep the Application
- Tracking and maintain of all the issue reported at the HWC centers
- Provide training on Application to HWC staff
- Provide Regular trainings to the team
- Excellent analytical and problem-solving skills
- Flexibility - responsibilities may require occasional evening and weekend work
**Salary**: ₹180,000.00 - ₹240,000.00 per year
Ability to commute/relocate:
- Bengaluru Rural, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 08310106023
-
Application Support
1 week ago
Bengaluru, India Virtusa Full timeApplication Support - CREQ Description Application Support Maintaining and improving performance and availability of all clients web applications and platform. Leading high impact incident investigation and recovery in collaboration with various technology teams. Providing technical assistance in guiding the team for incident resolution. Leading...
-
Application Support
7 days ago
Bengaluru, India Virtusa Full timeApplication Support - CREQ Description Application Support Maintaining and improving performance and availability of all clients web applications and platform. Leading high impact incident investigation and recovery in collaboration with various technology teams. Providing technical assistance in guiding the team for incident resolution. Leading...
-
Application Support
3 weeks ago
Bengaluru, India Aarushi Infotech Full timeJob Role: SMEKey ResponsibilitiesApplication Operations & Management Study and perform capacity planning to ensure adequate capacity is available in applications across all environments (Replica and Prod) as per current and future projections. Analyze volumetrics, traffic, and routing patterns, and perform business KPI trending to identify abnormal...
-
Application Support
1 week ago
Bengaluru, Karnataka, India Aarushi Infotech Full time ₹ 10,00,000 - ₹ 25,00,000 per yearJob Role: SMEKey ResponsibilitiesApplication Operations & ManagementStudy and perform capacity planning to ensure adequate capacity is available in applications across all environments (Replica and Prod) as per current and future projections.Analyze volumetrics, traffic, and routing patterns, and perform business KPI trending to identify abnormal deviations...
-
Application Support
6 days ago
Bengaluru, Karnataka, India Aarushi Infotech Full time ₹ 6,00,000 - ₹ 18,00,000 per yearJob Role: SMEKey ResponsibilitiesApplication Operations & ManagementStudy and perform capacity planning to ensure adequate capacity is available in applications across all environments (Replica and Prod) as per current and future projections.Analyze volumetrics, traffic, and routing patterns, and perform business KPI trending to identify abnormal deviations...
-
Application Support
7 days ago
Bengaluru, India Bloom Consulting Services Full timeBangalore - Full Time - Any Degree - Application support, LINUX, SQL, Python Experience **05.0 - 08.0 Years** Offered Salary **12.00 - 15.00 Lakh** Notice Period **Not Disclosed** **Mandatory skill**: - Good written and verbal communication skills, with the ability to communicate effectively within the team. **Good to have,** - Preferable to have...
-
Application Support
3 weeks ago
Bengaluru, India Aarushi Infotech Full timeKey ResponsibilitiesApplication Operations & Management Manage day-to-day operations, application KPIs, service KPIs, escalations, and ticket SLAs. Participate in Sev1 & Sev2 issues and drive resolution. Ensure RCAs and action items are documented and closed as per problem and service management guidelines. Review volumetrics, traffic, routing patterns, and...
-
Application Support
6 days ago
Bengaluru, Karnataka, India Aarushi Infotech Full time ₹ 12,00,000 - ₹ 36,00,000 per yearKey ResponsibilitiesApplication Operations & ManagementManage day-to-day operations, application KPIs, service KPIs, escalations, and ticket SLAs.Participate in Sev1 & Sev2 issues and drive resolution. Ensure RCAs and action items are documented and closed as per problem and service management guidelines.Review volumetrics, traffic, routing patterns, and...
-
Application Support
7 days ago
Bengaluru, Karnataka, India Aarushi Infotech Full time ₹ 15,00,000 - ₹ 25,00,000 per yearKey ResponsibilitiesApplication Operations & ManagementManage day-to-day operations, application KPIs, service KPIs, escalations, and ticket SLAs.Participate in Sev1 & Sev2 issues and drive resolution. Ensure RCAs and action items are documented and closed as per problem and service management guidelines.Review volumetrics, traffic, routing patterns, and...
-
Application Support
1 week ago
Bengaluru, Chennai, Pune, India Hexaware Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Duties / Responsibilities-Good written and Verbal communication-Must have strong hands-on experience in supporting business applications.-Should have managed a team of 10+ members and takes ownership of all L1 tickets/services-Manages the Roster for the team and ensures minimum required availability-Should have prior experience in application support...