Payment Collection Agent

5 days ago

Chennai Tamil Nadu, India 2Kings Facilities & Technical Services Private Limited Full time

Follow up and collection of payment from hardware’s. Targets are to be met and recurring orders and CRM is critical
- **Payment Collection**:

- Visit customers to collect due payments as per the assigned route or list.
- Follow up with defaulters via phone calls, SMS, or in-person visits.
- Educate customers on payment terms, dues, and consequences of delays.
- **Documentation & Reporting**:

- Maintain accurate records of interactions, collections, and receipts.
- Submit daily collection reports to the supervisor or branch office.
- Ensure timely deposit of collected amounts (cash/cheque/online).
- **Customer Service**:

- Handle customer queries related to payment dues and methods.
- Resolve minor disputes professionally or escalate complex issues.
- Promote digital payment methods (UPI, online banking, etc.) when applicable.
- **Compliance**:

- Adhere strictly to company’s recovery policies and ethical standards.
- Ensure customer data confidentiality and avoid coercive practices.

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person

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