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IT & Maintenance Executive
3 weeks ago
**_Job Title: IT & Maintenance Executive_**_- Chemist Box Private Limited_**
**_
**About Chemist Box Private Limited**:_**
- Chemist Box Private Limited is a prominent retail pharmacy chain in Patna, known for its commitment to delivering high-quality pharmaceutical products. With seven physical stores, one online outlet, and a dedication to exceptional service, we have established ourselves as the go-to destination for healthcare needs. Join our team and contribute to the continued success and efficiency of our operations._
**Position**: IT Executive & Maintenance Executive**
**_
**Responsibilities**:_**
- Provide technical assistance for computer hardware and software issues._
- Resolve technical support requests from staff via phone, in person, or electronically._
- Log and track bugs and enhancement requests, ensuring timely resolution._
- Perform hardware and software installations, configurations, and updates as required._
- Develop and maintain documentation, including tips and tricks for online databases and websites._
- Conduct introductory online and classroom training sessions for company products._
- Resolve technical issues promptly using available resources within the company._
**Requirements**:
**_ **Requirements**:_**
- Bachelor’s degree in information technology, Computer Science, or related field._
- Proven experience in IT technical support and maintenance._
- Strong knowledge of computer hardware, software, and networking systems._
- Excellent problem-solving and communication skills._
- Ability to prioritize and manage multiple tasks in a dynamic environment._
- Familiarity with online databases and websites._
**Benefits**:
**_ Salary - 15-20k_