Phone Banking Officer

7 days ago

Magathane Mumbai Maharashtra, India Career Empower Full time

Age Up to 30
- Graduation
- Location ( Fixed ) - Thane Wagle ( No Cab)
- To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction.
- To identify and convert the opportunities for cross selling (banking product) on customer's call.
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
- Complete the logs specified by the process (End-of-day target).
- Adherence to Information Security norms & quality process norms.
- To be aware of and comply with any updates about the process.
- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

**Job Types**: Full-time, Permanent

**Salary**: ₹20,000.00 - ₹50,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- Weekend availability
- Weekend only

Supplemental pay types:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Magathane, Mumbai, Maharashtra (required)

Ability to Relocate:

- Magathane, Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

  • Phone Banking Officer

    3 days ago

    Manpada, Thane, Maharashtra, India Rubiza Business World Full time

    **Job Title**: Phone Banking Officer **Location**: Thane West, Maharashtra, India **Salary**: Up to ₹15,000 per month, plus incentives **Employment Type**: Full-time **Age Criteria**: 18 to 30 years **Job Summary**: As a Phone Banking Officer, you will be the first point of contact for customers, providing exceptional service and support over the...

  • Phone Banking Officer

    7 days ago

    Navi Mumbai, Maharashtra, India Mehr Capital Full time ₹ 21,500 per year

    Hiring Phone Banking officer Graduate Fresher welcomeSalary-21500 per monthProcess-InboundCandidate with BPO Exp/Banking RM can also applyCan apply branch banking after 2 yrsall banking facilitiesCall Sanikaemail- Required Candidate profileGraduate Fresher with good com skillsPrior exp in Customer service would be added advantageNeed to solve bank customer...

  • Phone Banking Officer

    1 week ago

    Mumbai, Maharashtra, India Vibrantzz Management Services Full time

    **Hiring for Phone Banking Officers** Job Title**:Customer Service Advisor** US-Based process **(Night Shifts)** Location**:Malad and Thane.** **HSC Freshers** are also eligible to apply. **Salary up to 35k in hand and incentives** Weekly **2 rotational week off** **Cab Transportation Available** Contact No**:9967788943** Regards, **Aaron Mendes** -...

  • Phone Banking Officer

    7 days ago

    Navi Mumbai, Maharashtra, India Rubiza Business World Full time

    _**Open Position : Phone Banking Officer( Tele caller )**_ - **Qualification : Any Graduate**_ - **Needs Good English communication and written skills**_ - **Should have Min. 6 months experience of BPO Tele calling**_ - **Fresher and Linguistics Also welcomed with good communication**_ - **Male and Female both can apply**_ - **Age criteria 18 to 30...

  • Phone Banking Officer

    3 days ago

    Andheri East, Mumbai, Maharashtra, India GRM Academy & Consultant Pvt Ltd Full time

    Job title : Phone banking Officer Handling inbound calls Assist the customers over the calls on credit card and Personal loan enquiries Resolve customer queries on time Languages Known : English, Hindi & Tamil Rotational shift ( No night shift for females) Salary upto 4.5lacs Age below 35 Pay: ₹220,000.00 - ₹450,000.00 per year Application...

  • Phone Banking Officer

    2 weeks ago

    Mumbai, India TechoMinds Pvt Ltd Full time

    **Corporate Banking** **Location: Mumbai (IND)** **Phone Banking Associate Job Description (BPO)** We are looking for an upbeat Phone Banking Associate to be responsible for contacting potential customers telephonically and informing them of our products and services. The Phone Banking Associate will use a directory of contact numbers to phone individuals...

  • Phone Banking Officer

    5 days ago

    Ghansoli, Navi Mumbai, Maharashtra, India Tech Mahindra Full time

    **Hiring For Banking Officer - Customer Service** - **Designation** - Associate_ Customer service - **Experience** - Minimum 1yr experience required from Banking Process ( Inbound / Outbound ) from BPO Industry. - **Skills Required** - To handle bank customer queries/complaints and resolve the same over the call, - **Languages** - Excellent communication...

  • Walk - In Interview - Axis Phones - Phone Banking Officer - Andheri

    1 week ago

    Navi Mumbai, Maharashtra, India Mehr Capital Full time ₹ 4,80,000 - ₹ 6,00,000 per year

    Hiring Phone Banking officer Graduate Fresher welcomeSalary -Upto 5 lakhsProcess-InboundCandidate with BPO Exp/Banking RM can also applyCan apply branch banking after 2 yrsall banking facilitiesCall Yogesh Required Candidate profileGraduate Fresher with good com skillsPrior exp in Customer service would be added advantageNeed to solve bank customer issues...

  • Phone Banking Officer

    2 weeks ago

    Mumbai, India Mehrwert Infotech Pvt Ltd Full time

    **US Banking Inbound Voice Process.(Work From Office)** Graduate Freshers can apply. Salary - upto 25k inhand Min 1 Year of BPO experience Salary - 33.1k Inhand. Plus 3.5k Variable incentives Shift - 24*7 Rotational. Week offs - Any 2. One Side Transport will be provided. Rounds - MCAT/HR /Ops. **Salary**: ₹17,000.00 - ₹33,100.00 per...

  • Hiring For Phone Banking Officer(Andheri- Bank Payroll)

    3 days ago

    Dombivli, Navi Mumbai, Thane, India Mehr Capital Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Indian Bank is hiring Graduates for below roleVideo KYC OfficerPhone Banking OfficerService Assurance teamSocial Media EscalationsOutbound NRI Customer ServiceVirtual Care OfficerRetail lability -outbound SalesCall Yogesh Required Candidate profileHandle inbound Video calls of the customer to complete the full KYCVerify the details submitted by the customer...