
Fraud Control and Investigation Officer
4 days ago
**Designation**: Manager / Sr. Manager
**Location**:Mumbai, Delhi, Kolkata & Trivandrum
**Experience**: 5-10 years’ Core experience.
**Education**: CA or MBA
**Key Job Responsibilities**:
1. Fraud / Risk Controller for Branch Business - Gold Loans, Small Business Loans
2. Proven ability in Identification/investigation of causes of risk incident/fraud and measures to prevent them
3. Exposure to compiling / Filing / Reporting Fraud/incident reports to internal and external stakeholders
4. Proven recovery measures - relevant branch/employees/hierarchy or external collections / skip tracing agencies/bureau alerts etc
5. Drive recovery targets with the stakeholders
6. Demonstrated ability to deploy and implement relevant recovery tools - be it hard collections/police / legal measures
7. Experienced, Used and Implemented various Technology tools, including AI / ML for fraud control and prevention, detection and resolutions
8. Engagement capability with markets/field teams to identify control weaknesses and work with relevant teams to fix them
9. Conduct mystery shopping to validate the efficacy of process adherence/controls/gaps and address them
10. Demonstrated ability to develop and successfully run an FCU / RCU function and practice
**Skills**:
- Exposure in other RCU / FCU areas and biz lines (liabilities, etc) will be an added advantage.
**Salary**: ₹800,000.00 - ₹1,200,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Pitampura, Delhi - 110034: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 5 years (preferred)
Work Location: One location
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