Reverse Logistics

4 days ago

Lower Parel Mumbai Maharashtra, India Acme services Full time

**Role: Reverse logistics**

Educational Qualifications - Graduate **only**

Location - Lower Parel, Mumbai

1. Should have good communication skills.

2. Applicants must have a **minimum** of **3 years of experience in Ecommerce customer**

**service, operations, or logistics.**

3. _**Applicants from E-commerce or logistics background are preferred.**_

4. Excel Knowledge is a must.

**Your main responsibilities will include**:

- Oversee and coordinate reverse logistics operations for customer returns, including product inspection, testing, and disposition.
- Analyze and identify trends in customer returns to identify potential issues and implement corrective actions.
- Develop and implement returns management policies and procedures to improve efficiency and customer satisfaction.
- Monitor and ensure compliance with regulatory requirements related to reverse logistics.
- Manage relationships with shippers, vendors, and service providers to negotiate cost-effective solutions and improve service quality.
- Lead projects and initiatives to optimize reverse logistics processes and reduce costs.
- Generate management reports on reverse logistics activities, including return rates, turnaround time, and cost analysis.
- Maintain technical proficiency with relevant software and technology used in reverse logistics operations.
- Stay updated on industry trends, regulations, and best practices in reverse logistics.

Pay: ₹300,000.00 - ₹456,000.00 per year

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Logistics/ E-commerce company: 1 year (required)
- total work: 2 years (preferred)

Ability to Commute:

- Lower Parel, Mumbai, Maharashtra (required)

Work Location: In person

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