Inside Sales Representative

2 days ago

Mumbai Maharashtra, India SoftwareOne Full time

Job Function: Sales The role:
We are looking for a motivated and results-driven inside sales representative to join our growing team. As an inside sales representative, you will be responsible for generating leads, qualifying prospects, and closing sales over the phone, in-person or online. You will also be in charge of maintaining and nurturing customer relationships, as well as providing excellent customer service.

**Responsibilities**:

- Understand customer needs and pain points, and offer solutions that match their requirements and budget.
- Follow up with prospects and customers throughout the sales cycle, and handle objections and rejections.
- Track and update sales activities and pipeline using CRM software and other tools.
- Meet and exceed sales targets and KPIs.
- Collaborate with sales managers, marketing team, and other departments to provide feedback and insights.
- Stay updated on product features, industry trends, and market competition.

**Key Performance Indicators**
- Lead Generation and Qualification
- Sales Pipeline Management
- Pipeline Growth:

- Monthly/Quarterly Sales Revenue:

- Customer Engagement
- AWS Certification/Training Completion Rate:

- Cross-Sell/Upsell Metrics
- Sales Cycle Metrics

What we need to see from you:
Proven experience as an inside sales representative, tele-sales representative, or similar role.

Excellent communication, negotiation, and persuasion skills.

Ability to work independently and as part of a team.

Strong organizational, time management, and multitasking skills.

Proficient in MS Office, CRM software, and web conferencing platforms.

Knowledge of sales techniques, processes, and methodologies.

Fluent in English and Hindi.

Why SoftwareOne?:
Accommodations:
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.

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