Service Coordinator

5 days ago


Andheri Mumbai Maharashtra, India Team HR Full time

2. Service Coordinator - UPS & Battery

Location: Andheri

Experience Required: Minimum 2 years in service coordination (UPS/Power/Battery/Office Automation preferred)

Employment Type: Full Time

Job Responsibilities:
Coordinate between service engineers and customers for AMC and service calls

Maintain service schedules and ensure timely execution of support tickets

Follow up on open issues until resolution and customer satisfaction

Maintain accurate service reports and documentation

Support sales and operations teams with service-related updates

Key Requirements:
Prior experience in service coordination or back-office support for technical teams

Good communication skills (written and verbal)

Ability to handle multiple calls and tasks efficiently

Strong follow-up and problem-solving abilities

Familiarity with CRM or ticketing software will be an added advantage

**Job Types**: Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 8828410508


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