Dispatch Executive @ Kadi

4 days ago


Kadi, India KK HR services Full time

**Key Responsibilities**:

- **Dispatch Coordination**:

- Schedule and dispatch drivers and vehicles according to delivery needs and availability.
- Monitor the progress of deliveries and adjust schedules as needed to ensure timely completion.
- **Communication**:

- Act as the primary point of contact between drivers, customers, and internal teams.
- Provide clear instructions and updates to drivers regarding delivery instructions and any changes in plans.
- **Operational Management**:

- Track and document all dispatch activities, including vehicle status, driver performance, and delivery times.
- Ensure compliance with safety regulations and company policies.
- **Problem-Solving**:

- Address and resolve any issues or delays that may arise during the dispatch process.
- Implement solutions to improve efficiency and customer satisfaction.
- **Record Keeping**:

- Maintain accurate records of all dispatch activities, including delivery logs, driver reports, and customer interactions.
- Generate and analyze reports to assess performance and identify areas for improvement.
- **Customer Service**:

- Provide exceptional service to customers by addressing inquiries and resolving any concerns related to deliveries.
- Ensure customer satisfaction by maintaining a professional and courteous demeanor.
- **Team Collaboration**:

- Work closely with other departments, such as warehouse and inventory, to ensure seamless operations.
- Participate in team meetings and contribute to the development of process improvements.

**Qualifications**:

- **Education**: [High School Diploma/GED required; Associate’s/Bachelor’s degree in Logistics, Business Administration, or related field preferred.]

Contact Person
6353 076 225

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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