Customer Service

3 days ago

Rajkot, India TATA Capital Full time

10363
**Key Objective of the Job**:

- Achieving business targets as laid down by acquiring new client relationships through the multiple Digital journeys.
- Proactively understanding customer needs and cross
- selling multiple products as per the requirements
- Should adhere to all policies and guidelines for updating leads as well as closures along with all the best practices that are put in place by the Business team.
- Execute all activities / campaigns as planned by the respective Digital Sales Manager
- Displaying customer centricity by executing all customer interface processes within defined timelines.

Collaboration with various internal / external teams (Contact Center, Internal Business teams, Aggregators) to ensure timely service to all customers seeking a mortgage product

**Major Deliverables**:

- Meet & exceed business targets in terms of profitability, optimum product mix and quality of sourcing
- Should prove to be the one-point contact for all financial needs for his/ her customer
- Zero error in adherence to policies and systems as specified
- Quality of files sourced should be as per specified guidelines
- Forging targeted number of client relationships within the agreed timelines
- Meet & exceed customer acquisition targets
- Timely update for all leads shared by Internal / External stakeholders.
- Meeting sales targets for HL products in the assigned territory
- Ensuring the customer satisfaction matrix is met for all client relationships
- Timely MIS reporting to all concerned.
- Clear the certification examination within specified timelines

**Specialized job competencies**:

- Knowledge about all financial products like Home Loans, Mortgages
- Knowledge about statutory compliance & local market procedures
- Knowledge about legal agreement reviews, Data Uploads across SFDC, Ability to crunch large data & present the same for opportunity sizing.
- Excellent communication and presentation skills - Should be able to talk and convince both internal and external stakeholders & execute actionable’s in a timely manner.

**Masters/Postgraduate**:Optional
- **Desired Experience**:Minimum 1- 2 years’ experience in Offline/Online Channel /Home Loan / Affordable Housing Finance sales

**Graduate**: Yes

  • Frontend Developer

    1 week ago

    Rajkot, Gujarat, India Desku - Ai Customer Service Software Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Location:Rajkot, GujaratExperience:1 to 3 yearsAbout the Role:We're hiringFrontend Developerswho can build modern, responsive, and user-friendly web interfaces. You'll work with the backend team to connect data and bring applications to life for users.Responsibilities:Develop front-end applications using Angular & ReactJS.- Build responsive layouts and...

  • Customer Service Assistant

    1 week ago

    Rajkot, Gujarat, India EAGLE SCOUT Full time

    Requirment job= Customer service support Pay: ₹10,177.91 - ₹30,746.40 per month **Education**: - Bachelor's (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred) - Hindi (preferred) Work Location: In person

  • Customer Service Representative

    2 weeks ago

    Rajkot, Gujarat, India Medi Transcare Pvt.Ltd. Full time

    Sales, Service & Support, Pharma, Medical Devices, Surgical Products & life saving equipments. Roles and responsibilities: 1. Travel to defined geographies to sell medical equipment. 2. Contact potential customers at hospitals, clinics, doctors' offices, rehab facilities, and nursing homes to sell medical products and equipment. 3. Arrange appointments with...

  • Customer Service Representative

    2 weeks ago

    Rajkot, Gujarat, India Zobone International Outsourcing Pvt. Ltd. Full time

    **Job description** We are looking for a UK Customer Service Representative and team member who has the ability to carry out multitasking work on the UK based property management Process.. He / She will be responsible to coordinate with the local team as well as highly organized and should be capable of managing priority tasks within...

  • Customer Service(After Sales)

    2 days ago

    Rajkot, Gujarat, India Placement House Full time

    Customer Service (after-sales) professionals play a vital role in maintaining customer satisfaction and loyalty post-purchase. They provide support and assistance to customers, addressing their queries, resolving issues, and ensuring a seamless experience. Pay: ₹18,000.00 - ₹20,000.00 per month **Education**: - Higher Secondary(12th Pass)...

  • Customer Service

    3 days ago

    Rajkot, India Jian Infography Full time

    It is a graphic design company hiring CREs for its core team enhancement. Here are a few key skills required to join us: - Fluent English Communication - Team Player - Good at decision making - Punctual and Professional attitude **Job Types**: Full-time, Regular / Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: - Morning...

  • Customer Service Representative

    7 days ago

    Rajkot, Gujarat, India Zobone International Outsourcing Pvt. Ltd. Full time

    **Job description** **Responsibilities and Duties**: - Update appointment sheet... to ascertain that the property manager has completed the sheet and video for the visit. - Work on the CRM - Need to support the team who is in London. - Work with a UK-based client (Property Management) lettings and commercial department along with the team in India - Liaise...

  • Service Officer

    5 days ago

    Rajkot, Gujarat, India Kotak Mahindra Bank Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Service Officer-BRANCH BANKING-Service We are looking for a detail-oriented and customer-focused Service Officer to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility,...

  • Customer Care Officer

    3 days ago

    Rajkot, Gujarat, India Gambit Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    We are seeking a proactive and experienced Customer Care Officer to lead our team of Customer Care Executives in delivering exceptional service to our customers. As part of a fast-growing e-commerce service provider, you will play a critical role in ensuring smooth operations, maintaining high customer satisfaction, and driving continuous improvement in...

  • Service Executive

    3 days ago

    Rajkot, Gujarat, India Australian Premium Solar Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Education: ITI electrician, BE ElectricalKey Responsibilities:Perform installation, commissioning, and maintenance of solar photovoltaic (PV) systems, inverters, and related equipment.Diagnose and troubleshoot technical issues in solar power systems (on-grid/off-grid/hybrid).Conduct routine inspections and preventive maintenance to ensure optimal...