Customer Service Representative
5 days ago
Customer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving skills and professionalism.Key Responsibilities1. Customer SupportRespond to customer inquiries via phone, email, or chat in a timely manner.Provide accurate information regarding products, services, and policies.Handle customer complaints and provide appropriate solutions.2. Issue ResolutionIdentify customer needs and provide the best possible resolution.Escalate complex issues to supervisors or technical teams when necessary.Follow up with customers to ensure issues are fully resolved.3. Documentation & ReportingMaintain detailed records of customer interactions in CRM systems.Update customer accounts and process orders, returns, or requests.Generate daily/weekly reports as needed.4. Product & Policy KnowledgeStay updated on company products, services, and new launches.Understand and communicate company policies clearly to customers.5. Team CollaborationCoordinate with sales, operations, and technical teams to resolve customer issues.Participate in team meetings, training, and performance reviews.Required Skills & QualificationsHigh school diploma or equivalent; associate degree preferred.Strong communication skills (verbal & written).Ability to multitask, prioritize, and manage time effectively.Basic computer skills; familiarity with CRM tools (Salesforce, Zendesk, Freshdesk).Positive attitude and customer-focused mindset.
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Customer service representative
3 days ago
Rajkot, India LUZO Full timeCompany Description LUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and i OS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail...
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Customer Service Representative
22 hours ago
rajkot, India Technomine Full timeJob description:Job Title: Customer Service RepresentativeSalary Up to - 2.8 - 3.4 LPAAbout Us:Technomine Group is a global outsourcing and operations partner for businesses across the UK, US, and Canada. With our UK-based travel company, we provide premium travel support services and customer experience management. We are now looking for Travel Desk Admin...
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Customer Service Representative
2 weeks ago
Rajkot, Gujarat, India Medi Transcare Pvt.Ltd. Full timeSales, Service & Support, Pharma, Medical Devices, Surgical Products & life saving equipments. Roles and responsibilities: 1. Travel to defined geographies to sell medical equipment. 2. Contact potential customers at hospitals, clinics, doctors' offices, rehab facilities, and nursing homes to sell medical products and equipment. 3. Arrange appointments with...
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Hiring For Service Customer Support
2 days ago
Rajkot, India Salexi hr solution Full timejob title: ra/sa complaint management executive (off-roll)location: rajkotarea coverage: saurashtraposition type: off-roll / contractualjob purpose:to ensure effective monitoring and resolution of ra/sa (retailer/service associate) complaints, manage service turnaround time (rt/dt), and maintain performance standards of asps (authorized service providers)...
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Customer Support Executive
2 weeks ago
Rajkot, India DeoDap International Private Ltd Full timeManaging a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...
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Customer Support Representative
2 weeks ago
Rajkot, India MNS Technologies Pvt Ltd Full time**Job brief**: We are looking for a Customer Support Executive, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer might face with accuracy and efficiency. **Responsibilities**: - Conducting quality assurance surveys with clients and providing feedback to the staff. -...
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Client Representative
2 weeks ago
Rajkot, India Dexterous Incorporation. Full timeNo experience? No problem. We hire and train fresher in all the areas of Management. **Roles and Responsibilities-** Representing banking clients in Indian market Acquiring HNI customers and providing them the best of the services Training and developing associates in the organization Managing finances and operations in the later stage **Benefits** -...
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Customer Service
4 days ago
Rajkot, India TATA Capital Full time10363 **Key Objective of the Job**: - Achieving business targets as laid down by acquiring new client relationships through the multiple Digital journeys. - Proactively understanding customer needs and cross - selling multiple products as per the requirements - Should adhere to all policies and guidelines for updating leads as well as closures along with...
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Client Representative
1 week ago
Rajkot, India EROS Inc. Full time_**ENDLESS OPPORTUNITIES AWAITS YOU HERE**_ **APPLY NOW TO JOIN OUR YOUNG TEAM** **CALL KAYRA 9137891307** Excellent Opportunity for a FRESHER to Start their Career **Roles and Responsibilities** - MANAGING CLIENTS RESOURCES AND A TEAM IN NEAR FUTURE - PROVIDING OUR CLIENTS THE BEST SERVICES IN THE MARKET - REPRESENTING CLIENTS IN THE MARKET AND EXPLAIN...
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Client Representative
22 minutes ago
Rajkot, India Dexterous Incorporation. Full timeNo experience? No problem. We hire and train fresher in all the areas of Management. **Roles and Responsibilities-** Representing banking clients in Indian market Acquiring HNI customers and providing them the best of the services Training and developing associates in the organization Managing finances and operations in the later stage **Benefits** -...
