Customer Relations Representative

5 days ago

Tharamani Chennai Tamil Nadu, India Arqonz Full time

Note - We want dedicated person works with commitment and looking for carrier growth

1. *Outbound Calls:* Make outbound calls to prospective clients from our database to inquire about their sales needs, procurement needs, HR requirements and offer the packages accordingly and support through their journey

2. *Lead Generation:* Identify and qualify potential leads through telephonic conversations, understanding their requirements, and providing information about our services.

3. *Client Follow-Up:* Maintain regular follow-ups with potential clients to keep them engaged and informed about new listings and market trends.

5. ⁠4. *Data Management:* Accurately update and maintain customer information and call details in the company’s CRM system.

5. *Customer Support:* Answer incoming calls from potential clients, address their queries, and provide information about available products and services.

6. *Appointment Scheduling:* Schedule appointments for property demos and meetings with potential subscribers.

7. *Market Knowledge:* Stay updated with the latest construction market trends, construction values, and industry news to provide accurate information to clients
- 8. *Performance Reporting:* Prepare and submit daily/weekly reports on call activities, lead status, and follow-up outcomes.

*Qualifications:* - Previous experience in telecalling, customer service, or a related field, preferably within the construction industry.
- Excellent communication and interpersonal skills. - Strong persuasion and negotiation abilities.
- ⁠- Ability to handle rejection and remain motivated.
- ⁠- Basic computer skills and familiarity with CRM software. - A positive attitude and a proactive approach to problem-solving.
- ⁠- High school diploma or equivalent; additional qualifications in real estate or marketing will be a plus.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9150002243

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