Quality Check Associate

2 days ago

Mumbai Maharashtra, India Onion Insights Pvt Ltd Full time

**Job description**

**Roles and Responsibilities**
1. Review and check Customer Experience Measurement reports on a timely basis.
2. Scrutinizing reports for any discrepancies.
3. Ensuring the report quality by checking for grammatical and/or contextual errors and punctuation.
4. Grade reports according to specified standards and provides concise feedback to Mystery Shoppers, etc.
5. Data Check all reports on a regular basis.
6. Assist in any other business-related activity, as assigned

1. Ability to communicate (written and verbal) effectively and professionally in a timely manner.
2. Advanced knowledge of Microsoft Office (Outlook, Excel, and Word) and the Internet.
3. Strong analytical and observation skills
4. An eye for minute details.
5. Highly Self-Motivated.
6. Responsible, ethical, and honest behavior in all tasks and responsibilities.

**Role: Back Office Operations**

**Industry Type: Analytics / KPO / Research**

**Department: Customer Success,** **Service & Operations**

**Employment Type: Full Time, Permanent**

**Education: Any Graduate**

**Work Hours: 0930 AM to 0730 PM**

**Work Days: Monday to Saturday (One Saturday in the month is kept off)**

**About company**:Onion Insights is a Global Customer Experience Measurement company established in 2009, and is headquartered in Mumbai, India.

Speak to us at +91 9870869712

**Job Types**: Full-time, Permanent, Fresher

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Fixed shift

Application Question(s):

- Do you speak and have good command over written English Language?

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

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