Credit Officer

9 hours ago

Hyderabad, India IHCL Full time

Job Responsibilities

Manages the daily account receivable transactions and ensuring error free billing in line with the company policies, RCM's and the taxation provisions. Ensures efficient dispatch and collection of bills with a view to reduce the overall debtors outstanding and keeping overdue outstanding at the minimum levels.
- Checks every bill to make sure that correct contract rates, special rates, groups are charged to the respective parties and tallies the posting of the bill with the supporting vouchers.
- Corrects under-charges by posting an appropriate amount in the city ledger and the overcharges by making credit note.
- Ensures that the commissions to the travel agents, groups or company are paid on time.
- Follows up with debtors for payment.
- Reviews and clears POS-PMS interface on a daily basis and transfers the invoices.To process & dispatch the bills to company (BTC) on a daily basis.
- Liaises with the restaurant, reservations, laundry, telephones and other related departments in case of discrepancy in voucher and payments.
- Updates EDC of respective banks and computers for credit cards and prepares reports to tally. Ensures that reports are sent to the bank once in 10 days.
- Files and maintains the duplicate charge slips of credit cards with bills which have been settled by credit cards.
- Responds to guests incase of credit card queries and account disputes.
- Ensures that necessary information in regard to overdue account is supplied to the Credit Manager periodically.
- Reviews guest ledger high balances and makes necessary follow ups with Front Office to secure additional credit information or obtain immediate settlement of invoices in Vendor Management System as required by customers. Set billing terms, inform debtors of payment options, and monitor all transactions.
- Control the advance deposits account and ensure that credits are applied properly or refunded if not used.
- Asssists the team in reviewing audit findings - Safety/Hygiene and TPAM (Taj Positive Assurance Model) and takes corrective measures to ensure full compliance.
- Providing regular training to sub-ordinates & ensuring they have high morale in performance of duties.
- Maintains a culture of recognition by actively participating in the STARS (Special Thanks and Recognition System) Program.
- Assists the department in identifying risks and develops HIRA (Hazard Identification and Risk Assessment).
- Adheres to roles and responsibilities pertaining to safety as defined by the hotel from time to time as per the PCM (Progressive Consequence Management) SOP and IMBC (Incident Management and Business Continuity).
- Co-ordinates with internal and statutory auditors by documenting all business, sharing records and participating in assessments.
- In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job

Job Requirements

Functional Competencies:

- Knolwedge of Double entry accounting system
- Accounts Receivable and Invoicing processes
- Business Acumen
- Knowledge of GST / TDS provisions
- Accounting Software (ERP) and computer skills
- Strong written & verbal communication skills
- Safety & Hygiene Practices

Behavioural Competencies:

- Analytical Approach
- Attention to Details
- Planning and Prioritizing
- Decision Making
- Interpersonal Effectiveness
- Result Orientation
- Mutual Respect

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