Telesales Executive

6 days ago

Vesu Village Surat Gujarat, India Alpino Health Foods Pvt. Ltd. Full time

telesales**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to prospective customers to **promote products/services and generate sales**.
- Follow up on leads generated through marketing campaigns, online inquiries, and cold calling.
- Understand customer needs and provide accurate information about offerings to close sales effectively.
- Maintain a high level of **customer engagement and satisfaction** through regular follow-ups and support.
- Build strong relationships with new and existing customers to drive **repeat business and customer loyalty**.
- Maintain and update the CRM system with accurate customer details and interaction history.
- Meet daily, weekly, and monthly targets for sales, lead generation, and customer retention.
- Handle objections or complaints professionally to ensure customer satisfaction.
- Collaborate with the marketing and field sales teams to align on campaigns and lead nurturing strategies.

**Requirements**:

- **Education**: Minimum Graduate in any field.
- **Experience**: 1-2 years in telesales, customer service, or a related role.
- Strong **verbal communication skills** in English and regional languages.
- Excellent **convincing and negotiation skills**.
- Familiarity with **CRM systems** and call tracking tools.
- Positive attitude, persistence, and ability to thrive under pressure.
- Goal-oriented with a passion for sales and customer success.

**Preferred Skills**:

- Multilingual skills.
- Good **Communication** skills.
- Experience in **D2C sales.**:

- Good **negotiation** skills.

**Benefits**:

- Training and development opportunities.
- Opportunity for **career growth.**

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- Sales: 1 year (preferred)
- Telecommunication: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Location**:

- Vesu Village, Surat, Gujarat (preferred)

Work Location: In person

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