Sales Support Executive

4 days ago


Thane, India Innovative Technologies Full time

1. **Order Processing**
- Enter and process customer orders accurately and in a timely manner
- Coordinate order confirmations with the customer and sales team

2. **Handling Enquiries**
- Respond to customer and internal sales team enquiries promptly
- Provide product and order information as required

3. **Payment Follow-Up**
- Coordinate with customers for timely payment collection
- Share payment status updates with the accounts and sales team

4. **Material Follow-Up**
- Track and follow up on material availability and dispatch timelines
- Coordinate with the warehouse to ensure material readiness

5. **Customer Queries**
- Address and resolve customer queries related to orders, products, or delivery
- Escalate issues where necessary for timely resolution

6. **Sales Team Queries**
- Support the sales team by addressing their queries related to orders, stock, and customer communication

7. **Coordination with Warehouse Team**
- Work closely with the warehouse team to monitor stock levels and dispatch schedules
- Share order requirements and dispatch details for timely processing

8. **New Customer Documentation (Vendor Registration)**
- Collect and verify documentation for new customer onboarding
- Complete vendor registration processes as per company policy

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Compensation Package:

- Bonus pay
- Performance bonus
- Yearly bonus

Schedule:

- Day shift

**Experience**:

- Sales support: 2 years (required)

**Language**:

- English (preferred)

**Location**:

- Thane, Maharashtra (required)

Work Location: In person

**Speak with the employer**
+91 9004225327



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