
Sales Support Executive
4 days ago
1. **Order Processing**
- Enter and process customer orders accurately and in a timely manner
- Coordinate order confirmations with the customer and sales team
2. **Handling Enquiries**
- Respond to customer and internal sales team enquiries promptly
- Provide product and order information as required
3. **Payment Follow-Up**
- Coordinate with customers for timely payment collection
- Share payment status updates with the accounts and sales team
4. **Material Follow-Up**
- Track and follow up on material availability and dispatch timelines
- Coordinate with the warehouse to ensure material readiness
5. **Customer Queries**
- Address and resolve customer queries related to orders, products, or delivery
- Escalate issues where necessary for timely resolution
6. **Sales Team Queries**
- Support the sales team by addressing their queries related to orders, stock, and customer communication
7. **Coordination with Warehouse Team**
- Work closely with the warehouse team to monitor stock levels and dispatch schedules
- Share order requirements and dispatch details for timely processing
8. **New Customer Documentation (Vendor Registration)**
- Collect and verify documentation for new customer onboarding
- Complete vendor registration processes as per company policy
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Compensation Package:
- Bonus pay
- Performance bonus
- Yearly bonus
Schedule:
- Day shift
**Experience**:
- Sales support: 2 years (required)
**Language**:
- English (preferred)
**Location**:
- Thane, Maharashtra (required)
Work Location: In person
**Speak with the employer**
+91 9004225327
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