Customer Care Executive

5 days ago

Meerut, India Numismatic Coin Collections Private Limited Full time

**Objective**
A customer care executive is a professional responsible for communicating the how's and why's regarding service expectations within a company. These professionals perform a number of duties, including answering phones, responding to customer questions and assisting with customer issues. They are often responsible for front-facing duties that directly impact the customer's experience of an organisation.

**Key Activities**

1. conducting customer satisfaction surveys to understand what areas of the company's services need improvements
catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
3. dealing with customer issues and churning out an easy-to-follow solution
4. managing payment and delivery of customer orders
5. helping customers choose the right product for their requirements and budget
6. handling customer concerns and complaints in a timely manner
7. informing customers of upcoming promotions or deals
8. establishing a positive rapport with all clients and customers in person or via phone
9. forming reports based on customer satisfaction statistics and helping their team to develop new skills
10. fixing appointments based on the availability of customers and clients
11. interacting with customers to ensure they have a desirable and shareable experience

**Skills Required**:
**(Job Specific)**

1. Conflict Resolution
2. Inter Personal Skills
3. Multi tasking
4. Problem solving
5. Good communication skills
6. Good listener
7. Good relationship building
**Education**
Any graduation degree, business management degree is preferred.
**Experience**
1-2 years of experience in relevant field
**Position vacant** 1
**Job Location** Meerut
**Age 18** Above
**Gender** Male/ Female
**Ex. Salary** 7,000

**Salary**: ₹5,000.00 - ₹7,000.00 per month

Schedule:

- Fixed shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 7078048982

  • Customer Care Executive

    3 weeks ago

    Meerut, India SmartLogics Services Pvt. Ltd. Full time

    Job description: SmartLogics (SLSPL) is a full service IT Company offering E-Commerce Solutions, Digital Marketing, Software Solutions, Web design & development in Meerut. We are seeking a dynamic and results-driven Customer Care Executive for Lead Generation. This is a office based Job. This is not a field based Job.You will be responsible for identifying...

  • Customer Care Executive

    5 days ago

    Meerut, Uttar Pradesh, India SmartLogics Services Pvt. Ltd. Full time ₹ 1,44,000 - ₹ 1,92,000 per year

    Job description:SmartLogics (SLSPL) is a full service IT Company offering E-Commerce Solutions, Digital Marketing, Software Solutions, Web design & development in Meerut.We are seeking a dynamic and results-driven Customer Care Executive for Lead Generation.This is a office based Job. This is not a field based Job.You will be responsible for identifying new...

  • Customer Care Executive

    2 weeks ago

    Meerut, Uttar Pradesh, India SOFTCURE TECHNOLOGY LLP Full time

    CALLING FOR SALES BUSINESS DEVELOPMENT EXECUTIVE : FEMALE ONLY COMPUTER OPERATION, ENGLISH SPOKEN EXP : 1-2 YEARS TAKING CARE OF OFFICE SUPPORT & SALES. CUSTOMER CARE EXECUTIVE Pay: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Food provided Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's...

  • Customer Care Executive(Female)

    5 days ago

    Partapur, Meerut, Uttar Pradesh, India PRAKASH SPORTS INDUSTRIES Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job Description:We are looking for a dedicated and customer-focused Customer Care Executive to join our team in Partapur, Meerut. The candidate will be responsible for handling customer queries, resolving complaints, and ensuring customer satisfaction across phone calls, emails, or in-person interactions.Key Responsibilities:Handle incoming customer calls...

  • Associate cluster manager

    3 weeks ago

    Meerut, India Health Insurance Care Full time

    Company Description Health Insurance Care provides Affordable Care Act information and helps individuals and families access high-quality health insurance coverage. Our mission is to ensure everyone has access to affordable and reliable health insurance options. We aim to offer comprehensive resources and support to help you navigate your health insurance...

  • Associate cluster manager

    2 weeks ago

    Meerut, Uttar Pradesh, India Health Insurance Care Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionHealth Insurance Care provides Affordable Care Act information and helps individuals and families access high-quality health insurance coverage. Our mission is to ensure everyone has access to affordable and reliable health insurance options. We aim to offer comprehensive resources and support to help you navigate your health insurance...

  • State Enterprise Care Lead

    7 days ago

    Meerut, Uttar Pradesh, India Jio Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Posted Date28 Aug 2025- Function/Business AreaCustomer Service- LocationMeerut- Job ResponsibilitiesImplement & govern delivery of Service Managers & other support systems for respective geography Execute process for troubleshooting, complaint management & escalations at accounts Performance monitoring and management to meet service SLAs for support ...

  • Customer Care Executive

    2 weeks ago

    Meerut, Uttar Pradesh, India AstroIndusoot Full time

    Responding promptly to customer inquiries and resolving their issues - Communicating with customers through various channels - Acknowledging and resolving customer complaints - Keeping records of customer interactions, transactions, comments and complaints - Communicating and coordinating with colleagues as necessary - Providing feedback on the efficiency of...

  • Market Development Representative

    1 week ago

    Meerut, India Keller Executive Search Full time

    This is a position within Keller Executive Search and not with one of its clients. Passionate about closing deals and building relationships in the executive recruitment space? Step into the role of Sales Associate at Keller Executive Search and fuel our growth in a competitive, rewarding environment. You'll drive sales for recruitment services, targeting...

  • Customer Care Executive

    5 days ago

    Partapur, Meerut, Uttar Pradesh, India NATSPO INDUSTRIES PRIVATE LIMITED Full time

    Male & Female Both are eligible to apply. Tele-calling experience is mandatory to apply. Contacting current and potential clients for selling product and service. Answering all queries and questions regarding the company and product. Understanding customers’ requirements by asking questions and closing the deal. Keeping the customer database...