Ref52026a- Exchange Online/ Messaging

4 days ago

Mumbai Maharashtra, India WNS Global Services Full time

**Company Description**
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

'MESSAGING TEAM- Day-to-day operational support for Microsoft Office 365, including Exchange Online, SharePoint Online, Microsoft Teams, and other Microsoft 365 services
- Unified Communications / Messaging / Collaboration technical background
- Expert knowledge in Office 365 (Exchange, Teams, Intune), Mimecast, MDM platforms and mobile computing technologies and devices. Provide technical support and assistance to end-users of Microsoft Office 365- Troubleshoot and resolve technical issues related to Office 365- Maintain and support Exchange Online, Exchange Online Protection, and Microsoft Azure infrastructure
- Understand and adhere to all established CTM and IT policies, standards and procedures, especially Information Security policies and operational procedures. Troubleshoot Handoff & access related issues
- Following the asset management procedure, ensure Assets are correctly logged and accurately maintained.'
**Qualifications**
'- Experience with Office 365 and Azure, as well as experience with PowerShell scripting
- Experience with 3 to 5 Years in same or related
- Preference for Domain specific certifications such as, Messaging, Identity Management, Compliance, etc. 1-3 years of experience in maintaining Exchange Online, Exchange Online Protection, and Microsoft Azure infrastructure
- Proficiency in Exchange, Active Directory, Azure Active Directory, Office 365, and certificates (public and private PKI), DNS, TCP/IP and routing, SIP fundamentals'

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