Business Risk Officer

**About Citi**

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank - an institution connecting millions of people across hundreds of countries and cities.

We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Principles represent the qualities, behaviors and expectations we all must exhibit to deliver on our mission of enabling growth and economic progress. They contribute to creating a culture that drives client excellence, controls excellence and operational excellence.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

**About the Group**:
Enterprise Risk Management (ERM) within Independent Risk Management is responsible for overseeing the implementation of Citi’s Enterprise Risk Management Framework and for specific enterprise-level risk management programs and processes that span the organization, the lines of defense and various risk categories. These include risk identification, enterprise risk analytics, risk appetite & limits, new activity risk management, risk frameworks & policy, strategic risk, digital assets risk and climate risk. The group is headed by the Head of ERM who reports directly to the Citigroup Chief Risk Officer (CRO).

**About the Team**:
Within ERM, the CAO & transformation team supports a number of key activities across ERM including business management and strategy; transformation and consent order governance; and ERM data and technology. The business management and strategy teams are responsible for coordinating strategy and key initiatives across ERM including human capital, engagement and expense management / productivity; providing of day to day operational and administrative support to the ERM pillar leads and managing a cadence of ERM wide operating rhythms and routines including offsites, townhalls and quarterly business reviews. The transformation pillar of the team are responsible for governing the ERM Consent Order plan, engaging regulators & IA and providing oversight and challenge on all ERM milestones to ensure that execution of the RBCMs are robust and appropriate to deliver the outcomes articulated in the Consent Orders. The digital teams are responsible for developing a digital operating model for all processes, producing and delivering product roadmaps and will lead the execution of technology capabilities and adoption, in partnership with the technology teams, ensuring customization and integration of each ERM Pillars solutions into a common platform.

**About the Role**:
This specific role will be part of the ERM data and technology pillar within ERM CAO & transformation. The Enterprise Risk Transformation team is an expanding function within the Enterprise Risk Management (ERM) function responsible for planning, designing, implementing, and leading enterprise strategic initiatives covering risk monitoring, reporting (including data management), escalation workflows and controls. The risk transformation team is primarily focused on delivering a portfolio of key firm-wide consent order initiatives in the risk & control domain. The current opening is for the team’s Escalation Events Transformation Product Owner. The objective of the role is to provide program management and technology product management to plan, oversee and execute against remediation efforts with key partners. The Transformation Product Owner is responsible for driving the on-time, complete delivery of the technology commitments associated with the book of work.

**Key Responsibilities**:

- Manage program strategy and planning within the Risk Monitoring, Reporting and Escalation (MRE) program including defining the strategy, approach, processes, quality, tools, and reporting that provide global risk management consistency and excellence.
- Product Owner with the ability to bridge the gaps between product strategy and development, including providing clarity about the product’s vision and goals.
- Leads delivery of sprints of the Enterprise Escalation Workflow Tool though collaboration with varying business users, technology partners, Internal Audit