Steward

1 day ago

Hyderabad, India YELLOLIFE Full time

**Job description for Yellolife Steward**

**Job Title**: Server / Waiter

**REPORTS TO**: Restaurant _Manager_ / Supervisor

***:
Ensure that all _guests_ are served to the _hotels_ standard in the Restaurant / Bar / Lounge areas. Display highest standards of _hospitality_ and welcome are demonstrated at all times within all food and beverage areas.

Takes orders for, serves (where applicable, prepares) food and beverages to guests as per the Cafe standards in a friendly, timely and efficient manner.

**F&B SERVER DUTIES AND RESPONSIBILITIES**:

- Greets guests and presents them with the _menu_.
- Informs guests about the special items for the day and menu changes if any.
- Suggest food and beverages to the guest and also try to _upsell_.
- Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( _POS_ ) system.
- Obtaining revenues, _issuing_ receipts, accepting payments, returning the change.
- Performing basic cleaning tasks as needed or directed by supervisor.
- Filling in for absent staff as needed
- Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc.
- _Communicate_ to the guest and provide assistance with their queries.
- Co - ordinate with the bus person, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
- Server food and beverage to the guest as per the _course_ of order.
- Observes guests and ensure their satisfaction with the food and service.
- Promptly respond to guest with any additional request.
- Maintaining proper dining experience, delivering items, fulfilling customer needs, offering
- _desserts_ and drinks, removing courses, replenishing utensils, refilling glasses.
- Prepare mixed drinks for service to your customers table.
- Properly open and pour wine at the tableside.
- Adhere to grooming and appearance standards consistently.
- Understands and can communicate products and services available at the _resort_.
- Must have some familiarity with basic cooking skills.
- Assist buspersons with stocking and maintaing the resturant _par_ stock levels and _side station_.
- Help other areas of the restaurant such as answering telephones and completing financial _transactions_.
- Print closing report and drop the cash with the _front office_ / _accounts_ department.
- Tally the _Credit_ Card settlements for the day with the batch closing report from EDC machine.
- Close the shift on the POS terminal.

**Salary**: ₹10,000.00 - ₹17,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Flexible shift
- Night shift
- Weekend availability

Supplemental pay types:

- Performance bonus
- Yearly bonus

COVID-19 considerations:
Yes

Ability to commute/relocate:

- Hyderabad, Hyderabad - 500033, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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