Receptionist
1 week ago
Greet customers and visitors warmly, in person and on the phone.
- Direct customers to the appropriate department or staff member.
- Answer, screen, and forward incoming calls using a multi-line phone system.
- Schedule appointments for service, test drives, or sales consultations.
- Maintain a clean and organized front desk and lobby area.
- Handle customer inquiries or complaints with professionalism or escalate as needed.
- Accept and distribute mail, deliveries, and other correspondence.
- Assist with clerical duties such as data entry, filing, and processing dealership paperwork.
- Maintain customer waiting area amenities (coffee, water, magazines, etc.).
- Coordinate with sales, service, and finance departments as needed.
- Update customer information in the dealership's CRM or management systems.
**Qualifications**:
- High school diploma or equivalent required.
- Previous receptionist or customer service experience preferred (automotive industry a plus).
- Proficient in Microsoft Office (Word, Excel, Outlook) and phone systems.
- Strong interpersonal and communication skills.
- Excellent organizational and multitasking abilities.
- Professional appearance and demeanor.
**Lob Location: Kamal Motors, Vasai**
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Yearly bonus
**Language**:
- English (preferred)
Work Location: In person
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