Virtual Patient Care Executive

6 hours ago

Chennai, India Rapid Care PLLC Full time

**Rapid Care PLLC** a chain of clinics in North Carolina, US is looking for a Virtual Patient care Executive in India to help their operations in multiple clinics located in North Carolina, USA.

**Roles and Responsibilities**
- You will be required to work in a time-bound environment and ensure that service is provided to its best quality.
- Building and maintaining the Electronic Medical Records (EMR) database.
- Maintain records of the conversations and analyze the data.
- Manage inbound and outbound calls from patients seeking information on doctors and specialists, appointment scheduling, and general patient concerns.
- Make outbound calls to gather feedback and follow-up with patients.
- Respond to emergency code announcements in a timely and professional manner.
- Maintain high levels of professionalism with patients while building strong relationships with each caller.
- Update patient data in the patient service database after each call.
- Maintain regular communication with the management team.

**Required Skills**: Customer Support, Healthcare Reception, Coordinate with Provider Office, Patient Relations.

Excellent written and verbal communication skills Excellent interpersonal and customer service skills Positive, uplifting personality with a natural ability to handle and deescalate escalations Basic understanding of administrative and clerical procedures Fundamental experience working with Microsoft Office Suite or related software experience in EMR / EHR.

**Qualification**:
Must be a Bachelor degree holder

Minimum 2 years of experience in Customer Care (Call Center experience)

Experience in Healthcare Customer Care will be an added advantage.

Pay: ₹15,000.00 - ₹40,000.00 per month

Schedule:

- Monday to Friday
- Night shift
- US shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 2 years (preferred)
- Calls with the patients from United States of America: 2 years (required)
- Electronic Medical Records: 2 years (preferred)

Shift availability:

- Night Shift (required)

Work Location: In person

**Speak with the employer**
+91 9090990909

  • Patient Care Executive

    2 weeks ago

    chennai, India JOGO Health Pvt Ltd Full time

    Roles & Responsibilities(Defines the prime focus areas of the job)Patient Care Management      Receive patients with warmth and provide a comfortable atmosphere for assessment and treatment.      Provide info related to services and tariff to the patients.      Orients and educates patients and their families by explaining the care plans...

  • Patient Care Executive

    1 week ago

    Chennai, India JOGO Health Pvt Ltd Full time

    Roles & Responsibilities (Defines the prime focus areas of the job) Patient Care Management Receive patients with warmth and provide a comfortable atmosphere for assessment and treatment. Provide info related to services and tariff to the patients. Orients and educates patients and their families by explaining the care plans and other information relating to...

  • Patient Care Executive

    2 weeks ago

    Chennai, Tamil Nadu, India JOGO Health Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Roles & Responsibilities(Defines the prime focus areas of the job)Patient Care Management·      Receive patients with warmth and provide a comfortable atmosphere for assessment and treatment.·      Provide info related to services and tariff to the patients.·      Orients and educates patients and their families by explaining the care...

  • Patient Care Taker

    2 days ago

    Velachery, Chennai, Tamil Nadu, India LATHA HOME HEALTH CARE Full time

    Elderly patient care Daily assisting duty Oral care,Bathing and grooming Feeding food Medicine administration Bed making Patient cloth washing Patient room and toilet cleaning Diaper change Disposing off diaper Report Patient Health to office **Job Types**: Full-time, Part-time, Permanent, Fresher, Internship, Contractual / Temporary, Freelance,...

  • Patient Care Assistant

    1 week ago

    Tambaram, Chennai, Tamil Nadu, India LATHA HOME HEALTH CARE Full time

    Daily Assisting care Oral care Bathing Diaper change Medicines to be given on time Grooming Toilet assistance Patient Room cleaning Bed making Patient clothes washing and folding Call 9884800856 9025823991 **Job Types**: Full-time, Part-time, Permanent, Fresher Pay: ₹18,000.00 - ₹20,000.00 per month Expected hours: 84 per...

  • Patient Care Assistant

    1 week ago

    Anna Salai, Chennai, Tamil Nadu, India Apollo Home Health Care Ltd Full time ₹ 1,08,000 - ₹ 2,52,000 per year

    A Patient Care Assistant (PCA) provides direct, basic care to patients in healthcare settings under the supervision of nurses, assisting with personal needs like hygiene, feeding, and mobility, monitoring vital signs, maintaining a clean environment, and providing emotional support. Key duties include bathing, grooming, and feeding, taking and recording...

  • Patient Care Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Frontier Lifeline Hospital Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Manage patient registration and queue managementPatient assistance and communication.Candidates who has strong communication skills and has 1-2 years of experience as a patient care coordinator can apply.

  • Nurse (12 HRs. Home Care for Tracheostomy Patients)

    2 days ago

    Chennai, India Nalam Tharum Nursing & Home Care Services Full time

    **About us** We are professional, agile and our goal is to Nalam Tharum nursing and Home services - We provide cost-effective and personalized healthcare solutions for patients. We are guided by a patient-first approach to care with the patient's well-being in our focus, and leverage on technology and clinical expertise to administer care in the comfort of...

  • Patient Care Manager

    4 days ago

    Bengaluru, Chennai, Hyderabad, India ti Steps Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Summary:We are seeking a compassionate, organized, and experienced Patient Care Manager to oversee the delivery of high-quality patient care within our facility. In this role, you will manage a multidisciplinary team, coordinate patient services, ensure compliance with healthcare regulations, and work to improve patient satisfaction and clinical...

  • Patient Care Executive,

    7 days ago

    Anna Salai, Chennai, Tamil Nadu, India Rainbow Children's Hospital, Guindy Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    JOB DESCRIPTION / RESPONSIBILITIESDepartment : Patient Care ServicesPosition : Senior ExecutiveReporting to : Manager - PCSUniform : Uniform / Formals with ID CardDuty Hours : As per schedule intimated from time to timeThe Responsibilities of the Data Entry Operator – Patient Services include the following:· Responsible for typing all the discharge...