Customer Support Executive
1 week ago
Provide information about products, order status, production timelines, and delivery schedules.
- Coordinate with internal teams (production, design, dispatch) to update customers on order progress.
- Track production milestones and proactively communicate delays or updates.
- Escalate critical issues to relevant departments and ensure timely resolution.
- Follow up with customers post-resolution to ensure satisfaction.
- Maintain records of customer interactions, order details, and issue resolutions.
- Prepare weekly reports on customer feedback, complaint types, and resolution times.
- Assist in collecting feedback and maintaining long-term client relationships.
**Requirements**:
- Bachelor’s degree in Business, Communications, or a related field.
- 1-3 years of experience in customer service, preferably in têxtiles, apparel, or manufacturing and any related field.
- Excellent verbal and written communication skills (English and regional languages if applicable).
- Proficiency in Microsoft Office (Excel, Word, Outlook) and CRM software.
Pay: ₹25,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 8123830647
-
Customer Support Executive
2 weeks ago
Kolkata, West Bengal, India Triedge Solutions Full timePosition :Customer Support Executive **JOB ROLE**: - Graduates to apply. - Good communication skills. **Job Types**: Full-time, Fresher Pay: ₹10,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental Pay: - Performance bonus Work Location: In person
-
Customer Support Executive
2 weeks ago
Kolkata, West Bengal, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCriteria:Candidates should be comfortable with WORK FROM OFFICE module.Candidates should be fluent in English & Hindi communication.Typing speed Should be 30/90.Comfortable with Rotational shift (24*7)Graduates are preferred, but undergraduates are also good to go.Both Freshers and Experience candidates can apply.Note that experience candidates must have 1...
-
Customer Support Executive
1 week ago
Kolkata, West Bengal, India Innovative Incentives Rewards Pvt. Ltd Full time**Pay**: ₹150,000.00 - ₹200,000.00 per year **Job Title**: Customer Support Executive (Bengali) **Job description**: **About the Role** Are you a great communicator with a knack for solving problems? We're looking for a **Customer Support Executive** who can be the friendly voice of our company. You'll handle incoming calls, explain our products and...
-
Customer Support Executive
2 weeks ago
Kolkata Mint, Kolkata, West Bengal, India 10x Growth Accelerator Full time ₹ 2,07,600 - ₹ 2,11,200 per yearCustomer Support Executive (Contractual – 4 Months)Location: KolkataPay: ₹17,000 – ₹17,400/month (In-hand)Contract Duration: 4 Months.About the RoleWe are hiring Customer Support Executives for the Sainsbury International Process on a contractual basis. This is a great opportunity for freshers to gain hands-on experience in an international voice and...
-
Customer Support Associate
2 weeks ago
Kolkata, West Bengal, India Mosahay Full timeJob Description: Customer Support Executive Position: Customer Support Executive Process: Voice Process Location: Kolkata, West Bengal Shift: Rotational Day Shift (6 days working + 1 day off) Language Proficiency: Fluent in English and Odia, or Assamese **Salary**: Competitive: 2.50 LPA to 3.00 LPA (based on experience and...
-
Cse (Customer Support Executive)
2 weeks ago
Kolkata, West Bengal, India Teleperformance Full time**Teleperformance **Company is a Multinational BPO Sector. We are hiring for **Customer Support Executive Profile for Kolkata Location.** - We are hiring foe Domestic Process and for International Process. - Salary we are offering from 15K-30K CTC. - Selection depends on the interview. **Job Types**: Full-time, Permanent, Fresher Pay: ₹20,000.00 -...
-
Cse (Customer Support Executive)
16 hours ago
Kolkata, West Bengal, India Teleperformance Full time**Teleperformance **Company is a Multinational BPO Sector. We are hiring for **Customer Support Executive Profile for Kolkata Location.** - We are hiring foe Domestic Process and for International Process. - Salary we are offering from 15K-30K CTC. - Selection depends on the interview. **Job Types**: Full-time, Permanent, Fresher Pay: ₹20,000.00 -...
-
Customer Support Executive
2 days ago
Kolkata, West Bengal, India Teleperformance Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...
-
Customer Support Executive
2 weeks ago
west bengal, India Pinnacle Infotech Full timeCompany OverviewPinnacle Infotech values inclusive growth in an agile, diverse environment. With 30+ years of global experience, 3,400+ experts completed 15,000+ projects across 43+ countries for 5,000+ clients. Join us for rapid advancement, cutting-edge training, and impactful global projects. Embrace E.A.R.T.H. values, celebrate uniqueness, and drive...
-
Customer Support Executive
2 weeks ago
Kolkata Mint, Kolkata, West Bengal, India Upskill Academy Full time ₹ 2,40,000 - ₹ 3,60,000 per yearInternational ProcessJob Title: Customer Support Executive – International VoiceProcess vorizon - voiceLocation: KolkataShifts: Evening/Night (Rotational)Working Days: 5 days/weekCab: Provided (Pickup & Drop)Role Overview:We are hiring experienced candidates for international voice. You'll handle customer queries, provide resolutions, and ensure a...