
Customer Support Executive
1 day ago
**Pay**: ₹150,000.00 - ₹200,000.00 per year
**Job Title**: Customer Support Executive (Bengali)
**Job description**:
**About the Role**
Are you a great communicator with a knack for solving problems? We're looking for a **Customer Support Executive** who can be the friendly voice of our company. You'll handle incoming calls, explain our products and services clearly, and ensure customer queries are handled efficiently and professionally.
**Key Responsibilities**
- Handle incoming calls with confidence and clarity.
- Provide accurate information about our services and products.
- Serve as the communication bridge between customers and internal teams.
- Resolve product or service-related queries in a timely and professional manner.
- Foster strong customer relationships through effective communication and a helpful attitude.
**Requirements**:
- Minimum: Higher Secondary (12th Pass); Graduate preferred.
- **Fluency in Bengali** is **mandatory**.
- Strong interpersonal skills with a customer-first mindset.
- Ability to work both independently and collaboratively.
- Sharp attention to detail with the ability to multitask.
- Comfortable working under pressure and in a fast-paced environment.
- Phenomenal telephone etiquette is **essential**.
**Who We’re Looking For**
- An excellent communicator who can think on their feet.
- A persuasive and empathetic problem-solver.
- Someone who brings positivity and professionalism to every customer interaction.
**Job Type**:Full-time
**Schedule**:
- Day shift
**Education**:
- Higher Secondary (12th Pass) (preferred)
**Language**:
- Bengali (required)
**Work Location**:Madgul Lounge, 5th & 6th Floor, 23 Chetla Central Road, Kolkata - 700027, West Bengal, India
- “Be the voice of a brand that values trust, empathy, and customer delight.”_
Pay: ₹150,000.00 - ₹200,000.00 per year
**Benefits**:
- Health insurance
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Kannada, Telugu ,Hindi (preferred)
- English (preferred)
Work Location: In person
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