Customer Support Executive

5 days ago


Nashik Maharashtra, India BRJ HR Solutions Full time

**We are Hiring a...**

**Position**: Customer Support Executive

**Education**: any Graduate/ post Graduate

**Experience**: 1 to 2 years (with relevant skills)

**Job location**: Nashik

**Job responsibilities**:

- Conduct feedback calls for understand customer need for improvement regarding product and services,
- Dealing customers problems or queries and solve the problems
- Lead generation and business development
- Host online training, make the sessions interactive, engage participants and create an interesting learning environment in online sessions, keep question and answer sessions interactive.
- Monitor whatsapp groups of each batch and solve customer queries (regarding recordings, certificates, link, payments etc)

**Requirements**:

- Relevant experience in services industry for minimum 1 year
- Immediate joiner

**Skills**:

- Problem/queries resolving
- Solutions oriented attitude
- Time Management
- Empathy
- Active Listening
- Clear communication skills

**Job Types**: Full-time, Permanent

**Salary**: ₹12,000.00 - ₹16,000.00 per month

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

**Speak with the employer**

+91 9503873283



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