Guest Relations Intern

1 week ago


Delhi, India One Tree BNB Pvt Ltd. Full time

Selected intern's day-to-day responsibilities include:

- Manage guest inquiries after reservation confirmation through Airbnb and other OTA
platforms
- Assist the guest after check-in (inquiries, recommendations) / Problem resolution
- Assist guests with property directions if needed.
- Report guest issues with the Housekeeping team to give immediate solutions.
- Coordinate with ground team for any special requests by guest.
- Answer the queries received on call and mail.
- Replying to all the queries, received on social media handles, in timely manner.

**Job Types**: Full-time, Fresher, Internship

**Salary**: ₹10,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Delhi - 110016, Delhi: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (preferred)



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