Operations Executive

2 days ago


Saket Delhi Delhi, India Prakhar Software Solutions Pvt Ltd Full time

Job Title: Operations Executive / Operations Lead

Location: Saket, Delhi

**Salary**: UPTO ₹30,000 - ₹35,000 per month

Position Overview:
Key Responsibilities:
Operational Oversight:
Lead and manage daily operations to ensure efficient processes. Oversee the implementation of operational procedures and policies.

Team Coordination:
Collaborate with different teams to address operational issues and provide necessary support.

Client Communication:
Manage incoming client calls and inquiries, ensuring high levels of customer satisfaction by addressing concerns and providing accurate information.

Task Management:
Handle operational tasks such as scheduling, resource allocation, and workflow management, ensuring timely completion.

Problem Resolution:
Identify and resolve operational issues quickly, implementing solutions to enhance efficiency.

Reporting:
Prepare and maintain reports on operational activities and performance metrics, providing regular updates to senior management.

Process Improvement:
Continuously assess and enhance operational processes to improve productivity and service quality.

Qualifications:
**Experience**:
Minimum of 3-5 years in an operations role, with prior leadership or supervisory experience preferred.

**Education**:
Bachelor’s degree in Business Administration, Operations Management, or a related field.

**Skills**:Strong leadership and team management abilities, excellent communication and interpersonal skills, and proficiency in problem-solving and multitasking.

Technical Proficiency:
Proficiency in MS Office Suite (Word, Excel, PowerPoint) and familiarity with operational management software or tools.

Personal Attributes:
Highly organized, detail-oriented, and capable of working under pressure. Proven ability to manage various operational functions effectively.

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Application Question(s):

- Have you worked in a Government Project?
- Do you have 2 year of Experience?

Work Location: In person


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