
Operations Executive
2 days ago
Job Title: Operations Executive / Operations Lead
Location: Saket, Delhi
**Salary**: UPTO ₹30,000 - ₹35,000 per month
Position Overview:
Key Responsibilities:
Operational Oversight:
Lead and manage daily operations to ensure efficient processes. Oversee the implementation of operational procedures and policies.
Team Coordination:
Collaborate with different teams to address operational issues and provide necessary support.
Client Communication:
Manage incoming client calls and inquiries, ensuring high levels of customer satisfaction by addressing concerns and providing accurate information.
Task Management:
Handle operational tasks such as scheduling, resource allocation, and workflow management, ensuring timely completion.
Problem Resolution:
Identify and resolve operational issues quickly, implementing solutions to enhance efficiency.
Reporting:
Prepare and maintain reports on operational activities and performance metrics, providing regular updates to senior management.
Process Improvement:
Continuously assess and enhance operational processes to improve productivity and service quality.
Qualifications:
**Experience**:
Minimum of 3-5 years in an operations role, with prior leadership or supervisory experience preferred.
**Education**:
Bachelor’s degree in Business Administration, Operations Management, or a related field.
**Skills**:Strong leadership and team management abilities, excellent communication and interpersonal skills, and proficiency in problem-solving and multitasking.
Technical Proficiency:
Proficiency in MS Office Suite (Word, Excel, PowerPoint) and familiarity with operational management software or tools.
Personal Attributes:
Highly organized, detail-oriented, and capable of working under pressure. Proven ability to manage various operational functions effectively.
Pay: ₹20,000.00 - ₹35,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Application Question(s):
- Have you worked in a Government Project?
- Do you have 2 year of Experience?
Work Location: In person
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