Front Office Executive

2 weeks ago


Hyderabad Telangana, India Navjeevan hospital Full time

Greeting and welcoming patients and visitors, creating a positive first impression.
- Answering phone calls, responding to inquiries, and directing patients to the appropriate staff or departments.
- Providing information and assistance to patients and visitors regarding hospital services, procedures, and locations.
- Handling patient feedback and complaints, escalating issues when necessary.
- Managing patient appointments, scheduling, and rescheduling as needed.
- Registering new patients, collecting and updating patient information, and maintaining accurate records.
- Managing patient admissions and discharges, ensuring proper documentation.
- Processing billing and payments, handling insurance information, and providing financial guidance to patients.
- Handling mail, packages, and other correspondence.
- Maintaining the cleanliness and organization of the front office area.
- Assisting with basic administrative tasks such as filing, data entry, and document preparation.
- Coordinating with other hospital departments to ensure efficient patient care and smooth operations.
- Communicating relevant information to medical staff, ensuring they are aware of patient needs and any special requirements.

Pay: ₹11,000.00 - ₹14,000.00 per month

**Experience**:

- Hospital: 1 year (preferred)

**Language**:

- English, Hindi & Telugu (preferred)

Work Location: In person



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