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Front Office Associate

2 weeks ago

Amingaon Guwahati Assam, India SACHIKA HOTELS( A Unit of Shakuntala's Hospitality) Full time

A Front Desk Associate works at the front desk or reception area, welcoming and assisting guests during check-in and check-out, managing inquiries, reservations, and communication channels, processing payments and maintaining accurate records, coordinating with other departments for guest services,
- Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs
- Make reservations or appointments for guests who want to avail themselves of local entertainment or services
- Answer guest calls and record details of each conversation for future follow-up
- Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues
- Maintain constant communication with guests in advance of corporate retreats and other in-house events to ensure we’re prepared for them
- Preparing the Reports.

Pay: From ₹11,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Rotational shift

Ability to commute/relocate:

- Amingaon, Guwahati, Assam: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 2 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Shift availability:

- Night Shift (preferred)
- Day Shift (preferred)

Work Location: In person