Call Center Executive

7 days ago

Chembur Mumbai Maharashtra, India Golumbia Group Full time

**Responsibilities**
- Answer telephone and relay telephone calls and messages.
- Provide on-call technical support to customers
- Understanding customer's needs and issues.
- Providing helpful solutions to customer's problems
- Handle pressurize situation.
- Maintain work records and logs.
- Greet customers in a courteous, friendly, and professional manner.
- Maintain broad knowledge of company products and services.
- Troubleshooting of different devices.
- Investigate and respond to customer complaints.

**Requirements**:

- Minimum of 1 year experience in customer service role.
- High school diploma
- Fulltime Availability
- Proficient in English Language (Writing-Reading-Listening-Speaking)
- Excellent communication skills.
- Comfortable with night shifts / rotational shifts / work from office.
- Currently accepted Female applicants only

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (required)

Ability to Commute:

- Chembur, Mumbai, Maharashtra (required)

Ability to Relocate:

- Chembur, Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9833375507

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