Call Center Executive

7 days ago


Powai Mumbai Maharashtra, India Kent Homeopathy Full time

Job Details:

- ⁠ ⁠Position: Call Center Executive
- ⁠ ⁠Timing: 9:30 AM to 6:30 PM
- ⁠ ⁠Location: Must reside within easy travel distance to Powai clinic.
- ⁠ ⁠Qualification: 12 th Pass/ Graduate
- ⁠ ⁠Languages Required: Proficiency in English (both spoken and written) and Hindi (spoken ) is mandatory.

Key Responsibilities:
1.⁠ ⁠Patient Management:

- Managing patient check-ins and check-outs.
- Scheduling and rescheduling appointments.
- Responding to patient inquiries via calls and messaging apps (e.g., WhatsApp).
- Sending follow-ups and reminders for appointments.

2.⁠ ⁠Clinic Operations:

- Maintaining and updating appointment calendars.
- Assisting during peak hours and supporting the doctor during consultations.
- Organizing patient files and maintaining feedback records.

3.⁠ ⁠Communication and Coordination:

- Answering phone calls professionally.
- Providing patient feedback and reminders.

Skills Required:

- ⁠ ⁠Communication: Strong verbal and written communication skills.
- ⁠ ⁠Interpersonal: Ability to build rapport with patients.
- ⁠ ⁠Technical: Ability to learn Basic knowledge of clinic management software.
- ⁠ ⁠Organizational: Attention to detail and multitasking capabilities.

Why Join Us?
- ⁠ ⁠Work in a friendly and professional environment.
- ⁠ ⁠Opportunity to contribute to a growing healthcare practice.

Work Arrangement:
Work From Office

Gender Preference:
Female

Experience Requirement:
Fresher/ Three Years Experience

Location:
Hiranandani Gardens, Powai

Working Hours:
9:30 AM - 6:30 PM | Monday to Saturday

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Fixed shift

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person



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