Ar Caller

2 days ago

Remote, India Nlb Services Full time

In these roles you will be responsible for:
Will be dealing with insurance companies for denied claims.

Will call up on behalf of the hospitals(outbound process)

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.

Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met

Analyzing medical insurance claims for quality assurance

Resolving moderately routine questions following pre-established guidelines

Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

**Requirements for this role include**:
Ability to work regularly scheduled shifts from Monday-Friday

University degree or equivalent that required 3+ years of formal studies of the English language.

6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹97,032.00 - ₹377,537.17 per year

Schedule:

- Night shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Remote: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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