
Telesales (CRM)
5 days ago
_**Job description**_
We have an urgent opening for CRM / Telecaller in Mumbai.
1. Managing Incoming Calls And Customer Service Inquiries
2. Generating Sales Leads That Develop Into New Customers
3. Identifying And Assessing Customers’ Needs To Achieve Satisfaction.
4. Answer Inbound/Outbound Calls Professionally And Provide Information About Products And Services, Take/Cancel Orders, And Obtain Details Of Complaints.
5. Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, Comments, and Actions Taken. Process Orders, Forms, And Applications
6. Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests
7. Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
Schedule:
- Morning shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Speak with the employer**
+91 9606012303
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