Bpo Associate

4 days ago

Chennai Tamil Nadu, India BLM Full time

Job description:
Customer Support Executive

Qualification : Any degree

Salary : 15000 to 40000 + Incentives )

Work Location : Chennai

Job Description : join our dynamic BPO team as a Customer Support Executive in Madurai We’re looking for enthusiastic individuals to handle customer interactions, resolve queries, and provide exceptional support.

Job Details

Location: Chennai
Office Timings: 10:00 AM to 7:00 PM

**Job Type**: Full-Time

Language : malayalam

Key Responsibilities
- Manage inbound and outbound calls to assist Chennai customers with their queries and concerns.
- Provide accurate and timely resolutions to customer issues while ensuring high levels of customer satisfaction.
- Document all interactions and follow-up actions in the system.
- Collaborate with internal teams to address customer complaints effectively.
- Maintain a positive and professional demeanor during customer interactions.
- Meet performance metrics, including quality, efficiency, and response time.

**Requirements**:

- Any Graduates from Chennai
- Previous BPO or customer service experience is an advantage but not mandatory.
- Excellent verbal and written communication skills in Malayalam
- Strong problem-solving abilities and customer-oriented approach.
- Proficiency in using computers and customer support software/tools.

**Benefits**:

- Competitive salary and performance incentives.
- Comprehensive training and career development opportunities in Chennai
- Supportive and inclusive work environment.
- Health benefits and paid time off.
- This is your chance to join a leading BPO and make a real impact by delivering exceptional customer service.

Language Known : malayalam

pH : 7845439029

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹45,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

**Speak with the employer**
+91 7845439029

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