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Tele Caller Executive

2 weeks ago

Mohali, India Ocean Bird Abroad Services Full time

Job description

Ocean Bird Abroad Services is one of the North India’s largest education consultancy providing fair counseling to students aspiring for further education in Canada, New Zealand, Australia, Europe, UK, USA, Ireland etc. Company represents more than 500 educational institutions globally and has a network of 2 offices in India.

We are looking for Tele caller executive for our Mohali Branch. Salary Negotiable.

*Responsibilities and Duties*
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.

**Requirements**:

- High school diploma or equivalent.
- Work experience as a Tele caller, Telemarketer, or a similar role in the Sales Department.
- Professional certification sales and marketing will be an advantage.
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problem-solving skills.
- Exceptional attention to detail.
- Hard-working individual.
- Good time management abilities.
- Strong decision-making skills.
- Ability to tolerate stress and pressure.

Qualifications and Skills
- Should be a graduate in any stream.
- Effective communication and interpersonal skills.
- Pleasing Personality.
- Effective and excellent communication skills.

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Morning shift