Customer Support Executive

5 days ago

Hyderabad Telangana, India Vigo care Full time

Client Onboarding:
Lead the onboarding process for new patients, providing training and support to ensure a smooth transition.

Develop and deliver tailored onboarding plans to meet hospital needs.

Account Management:
Build and maintain strong relationships with staff, serving as their main point of contact.

Regularly check in with staff to understand their needs, challenges, and goals.

Monitor patient vital metrics and proactively address any issues that arise.

Staff Support:
Respond to staff inquiries and resolve issues in a timely and effective manner.

Collaborate with support teams to troubleshoot and resolve technical problems or concerns.

Product Utilisation:
Help staff understand and fully utilise product features and functionalities.

Provide best practices and recommendations to enhance product usage and achieve clinical accuracy outcomes.

Feedback and Improvement:
Gather patient, staff, doctor feedback and insights to identify trends and areas for improvement.

Advocate for staff needs within the company and work with product and development teams to address any issues or implement new features.

Renewals and Upselling:
Manage contract renewals and identify opportunities for upselling or cross-selling additional products or services.

Work with the sales team to ensure a seamless transition for expanding hospital needs.

Reporting and Analysis:
Track and report on key performance indicators (KPIs) related to hospital success and satisfaction.

Analyse hospital data to provide insights and recommendations for improving the patient experience.

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

  • Customer Support Specialist

    1 week ago

    hyderabad, India Customer Support Full time

    1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...

  • Customer Support Specialist

    1 week ago

    Hyderabad, India Customer Support Full time

    1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...

  • Customer Support Specialist

    1 week ago

    Hyderabad, India Customer Support Full time

    1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...

  • Customer Support Specialist

    1 week ago

    Hyderabad, India Customer Support Full time

    1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...

  • Customer Support Specialist

    1 week ago

    Hyderabad, India Customer Support Full time

    1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...

  • Customer Support Executive

    21 hours ago

    Hyderabad, Telangana, India Adro Infotech Full time

    **Job Title**:Customer Support Executive - Pharmaceutical Support** **Location**: [Hi-TechCity ,Hyderabad ] **Job Type**: Full-Time **Experience Level**: 0- 1years **Industry**: Pharmaceuticals / Healthcare **Education Required**: B.Pharm or M.Pharm We are looking for a qualified and dedicated **Customer Support Executive** with a **B.Pharm or M.Pharm**...

  • Customer Support Executive

    21 hours ago

    Hyderabad, Telangana, India Tezooo Innovations Pvt Ltd Full time

    **Customer Support Executive** (Remote - Freshers) - **Tezooo Innovations Inc**is looking for enthusiastic and motivated individuals to join our team as **Customer Support Executives**. This is a remote, full-time opportunity ideal for freshers who want to build a career in customer service and client communication. **Responsibilities**: - Provide accurate...

  • Customer Support Executive

    5 days ago

    Hyderabad, Telangana, India UNHR Full time

    Job Title: Customer Support Executive Location: Hyderabad **Salary**: 25K - 30K Experience: 2 years **Job Summary**: **Key Responsibilities**: - Educate customers about Jivika’s products, their benefits, and usage to help them make informed choices. - Handle order processing, and shipping updates, and manage returns or exchanges, following up to...

  • Customer Support Executive

    2 weeks ago

    Hyderabad, Telangana, India EduRun Virtuoso Services Pvt Ltd Full time

    **Role**:Customer Support Executive - **Required skills**:Good Communication Skills - **Work Mode**: Office-Based Only - **Required Skillset**: Versant 4 & 5 Communication - **Work Schedule**: 6 Days a Week - **Shift**: Rotational Shifts & Offs - **Languages**:English + Hindi + Telugu/Tamil/Kannada/Malayalam - **Qualification**: Graduation (mandatory) -...

  • Customer Support

    2 weeks ago

    Hyderabad, Telangana, India Launch Consulting Full time

    Job Title: Technical Support Executive Location: Hyderabad **Salary**: Up to ₹5.5 LPA **Job Description**: We are seeking a dynamic Technical Support Executive to join our team. This role is ideal for individuals with a strong background in technical or customer support. You will be responsible for assisting customers with technical issues, ensuring a...