Hotel / Banquet Captain
3 days ago
**Job Title: Captain**
We are hiring for A Hotel / Banquet Captain who must be be having experience of at least 2 years as a Captain / Manager in a Banquet or Hotel and who can supervise staff and ensures smooth event operations, coordinating with clients, overseeing setup and tear-down, maintaining service quality, and resolving guest issues to guarantee excellent customer experiences during banquets and events.
**Job Location**:Orivva by Lotus,** Raj Nagar Extension, Ghaziabad.
**Job Timings**: 11 a.m to 9 p.m.
**Age Limit**:30 Years to 45 Years
**We Offer**:
- Competitive Salary ranging from 18000 INR to 30000 INR, as per knowledge and Experience.\
- Opportunity to be part of growing hospitality brand.
- Professional and Safe Work Environment.
- Growth and Training Support.
**Key Responsibilities**
- **Staff Supervision**:Guide, train, and assign duties to banquet servers and other service staff during events.
- **Event Coordination**:Collaborate with event planners and clients to confirm event details and ensure all requirements are met.
- **Venue Management**:Oversee the setup, decoration, and tear-down of banquet spaces according to client specifications and hygiene standards.
- **Service Execution**:Ensure food and beverage service is executed efficiently, meeting high-quality standards.
- **Guest Relations**:Serve as the point of contact for guests, addressing inquiries, handling special requests, and resolving any complaints or issues promptly and professionally.
- **Inter-Departmental Communication**:Maintain strong communication with other hotel departments, such as the kitchen, to ensure smooth coordination of food and beverage services.
- **Inventory and Logistics**:Monitor inventory levels and manage resource allocation to support event needs.
- **Compliance**:Ensure that all operations comply with health, safety, and hotel brand standards.
**Required Skills & Experience**
- **Leadership & Management**:Ability to lead, motivate, and manage a team effectively.
- **Experience**: Must be from the Hotel / Banquet Industry having a minimum experience of 2 years as a Captain in any reputed Hotel or Banquet.
- **Customer Service**:A strong focus on exceeding customer expectations and providing excellent service.
- **Communication**:Excellent verbal and written communication skills for interacting with staff, clients, and guests.
- **Problem-Solving**:The ability to handle pressure, adapt to changing situations, and make sound decisions.
- **Attention to Detail**:Meticulousness in ensuring all event details are perfect, from setup to service.
- **Teamwork**:A collaborative spirit to work effectively with colleagues and different departments.
- **Qualification**: 10+2 with a Graduation Degree or Diploma in Hotel Management would be preferred.
Pay: ₹18,000.00 - ₹30,000.00 per month
**Benefits**:
- Flexible schedule
Ability to commute/relocate:
- Raj Nagar Extension, Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Have you worked as a Captain in a Banquet or Hotel ?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Captain : 2 years (required)
Work Location: In person
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