Customer Care Executive

3 days ago


Barasat, India Need Eighty Two Forex and Travels Pvt. Ltd. Full time

**Job Title**: Customer Service Executive
**Company**: Need Eighty Two Forex and Travels Private Limited
**Location**: 125/2, Taki Road, Kalikapur, Barasat, Kolkata, West Bengal 700124

**Job Type**: Full-Time

Need Eighty Two Forex and Travels Pvt. Ltd. is hiring enthusiastic and target-driven **Customer Service Executives** who will be responsible for closing sales of **Train Dongle** products. This role involves handling customer inquiries, explaining product benefits, resolving issues, and successfully converting leads into sales.

**Key Responsibilities**:

- Interact with customers via call, chat, or walk-ins regarding Train Dongle services
- Explain features, benefits, and pricing in a clear and convincing manner
- Follow up with leads and ensure closure of sales
- Maintain accurate customer records using CRM tools
- Coordinate with the internal team to ensure smooth delivery and customer satisfaction
- Meet and exceed daily/weekly/monthly sales targets
- Handle customer queries and complaints professionally
- Minimum 6 months to 1 year of experience in sales or customer service preferred
- Strong communication skills in **Bengali, Hindi, and English**:

- Good convincing and negotiation skills
- Must be goal-oriented and comfortable working under targets
- Basic computer knowledge (MS Office, CRM software)

**Preferred Skills**:

- Experience in telecom, dongle, or internet-related sales
- Energetic, polite, and customer-centric approach
- Ability to multitask and work under pressure

**What We Offer**:

- Fixed Salary + Attractive Incentives
- On-the-job training and skill development
- Positive and professional work environment
- Opportunities for career growth

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Work Location: In person



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