Project Coordinator

2 weeks ago

Borivali Mumbai Maharashtra, India AFTERSHOCK Full time

**Job Title**: Sales Coordinator

**Department**: Sales & Marketing
**Location**: Borivali
Experience: 0 -1 year

**Job Summary**:
The Sales Coordinator supports the sales team by managing administrative tasks, coordinating sales activities, and ensuring smooth communication between departments. This role involves handling customer inquiries, preparing sales reports, and ensuring the timely delivery of products or services.

**Key Responsibilities**:

- **Sales Support and Coordination**:

- Assist the sales team with preparing proposals, quotes, and contracts.
- Coordinate sales activities and ensure alignment with the company’s goals.
- Monitor and follow up on sales orders, ensuring on-time delivery.
- **Customer Relationship Management**:

- Handle customer inquiries and complaints, ensuring prompt resolution.
- Maintain positive relationships with clients by providing excellent service.
- **Reporting and Documentation**:

- Prepare and maintain sales reports, dashboards, and performance metrics.
- Document and track customer interactions, sales leads, and follow-ups.
- **Database and CRM Management**:

- Update and maintain customer information in the CRM system.
- Generate reports from the CRM system to support decision-making.
- **Team Collaboration**:

- Act as a liaison between the sales team and other departments, such as operations, marketing, and finance.
- Assist in organizing sales team meetings, presentations, and training sessions.
- **Order and Inventory Management**:

- Track inventory levels and coordinate with the operations team to ensure product availability.
- Manage purchase orders and invoices as needed.
- **Market and Competitor Research**:

- Support the sales team by researching market trends and competitor activities.
- Share insights to improve sales strategies.
- **Administrative Tasks**:

- Organize and maintain sales documents and files.

**Key Skills and Competencies**:

- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools.
- Detail-oriented with strong problem-solving skills.
- Ability to work under pressure and meet deadlines.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Language**:

- English (preferred)

Work Location: In person

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