Executive - Customer Service (Outbound - Domestic)
20 hours ago
**Key responsibilities**:
- Making outbound calls & receiving customer calls.
- Ensuring that all processes are followed for all incoming and outgoing calls.
- Maintaining reports and ensuring compliance with defined processes.
- Ensuring all-round customer satisfaction and relationship.
**Skills**:
- Excellent PC skills.
- Intermediate skills in Microsoft Word, Microsoft Excel etc.
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Attention to detail.
- Ability to maintain knowledge of the company’s products and procedures.
**Experience**:
- At least 1 year in outbound contact centre.
**Education**:
- Graduate in any stream.
**Salary**: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Gurugram, Gurugram - 122003, Haryana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- English (required)
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