Customer Service Representative
3 days ago
Title: Customer Service Representative
Job Location: Trivandrum
Timing: 10 am to 10 pm
Experience: 1 to 2 years in Customer Care (Food Industry)
**Salary**: Rs.15,200 + food and accommodation with statutory benefits
**Customer Service Representative Responsibilities**:
- Excellent communication, impeccable spelling, and grammar.
- Comfortable with phone calling to get things done
- Customer-orientated and Customer Complaint and Issue resolution experience.
- Communicating with customers through various channels.
- Responding promptly to customer inquiries.
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Should be comfortable in multi-tasking in a high-energy environment.
- Previous experience in a similar role
- Proficient in Excel and Google sheets skills should be good at handling
- Excellent analytical, problem-solving, and organizational skills.
- Flexibility to work and a Responsible attitude is a must.
**Requirements**:
- Education: Any Degree
- Good Communication Skills
- Preferred Proficiency in Multiple Languages: Malayalam, English, Hindi, and Tamil
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers
- Experience working with customer support.
**Job Type**: Regular / Permanent
**Salary**: ₹8,500.00 - ₹17,000.00 per month
**Benefits**:
- Flexible schedule
- Food provided
Schedule:
- Day shift
- Evening shift
- Morning shift
- Rotational shift
- Weekend availability
Supplemental pay types:
- Yearly bonus
**Experience**:
- Customer service: 2 years (preferred)
**Language**:
- Malayalam (preferred)
- English (preferred)
-
Customer Service Representative/scheduler
3 days ago
Thiruvananthapuram, India Connecting2Work HR Solutions Full time**Customer Service Executive Responsibilities** - Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer...
-
Customer Service Representative
3 days ago
Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full timeMYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...
-
Customer Service Representative
2 weeks ago
Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full timeMYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...
-
Nursing Assistant
2 weeks ago
Thiruvananthapuram, Kerala, India Jayon Implants Pvt Ltd Full timeJayon Implants is looking for Nursing Assistant to work as Customer Service Representatives. Customer Service Representatives will be required to provide necessary support to Doctors on surgeries and ensure company's service quality. **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance -...
-
Customer Service Representative
2 weeks ago
Ulloor, Thiruvananthapuram, Kerala, India LEELA HR SOLUTIONS Full timeManage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...
-
Customer Service Representative(Non Voice)
2 days ago
Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full timeMYDESIGNATION, the leading youngster brand is now hiring customer service representatives(Non Voice process) to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to...
-
Customer Service Executive
7 days ago
Thiruvananthapuram, India Pheonix eduworld Full timeHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. We are looking for a qualified Customer...
-
Customer Service Executive
2 weeks ago
Thiruvananthapuram, India CII - Model Career Centre Full timeGreetings from CII-MCC We are looking for Customer Service Executive Job role - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Monitoring the work of individual representatives **Job Types**: Full-time, Fresher **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: -...
-
Customer Care Representative
2 weeks ago
Thiruvananthapuram, Kerala, India NEW YORK CHICKEN Full time ₹ 2,40,000 - ₹ 3,60,000 per yearWe're seeking an experienced Customer Care Representative to build and maintain strong relationships with key customers, drive business growth, and ensure maximum customer satisfaction. As a Customer Care Representative, you'll be responsible for identifying opportunities to expand our customer base, resolving customer issues, and improving overall customer...
-
Customer Sales Representative
2 weeks ago
Thiruvananthapuram, Kerala, India LA TRAVLIN HOLIDAYS Full time ₹ 1,68,000 - ₹ 2,40,000 per yearA field sales representative job description involves directly selling a company's products or services to clients at their locations within a designated territory, which includes identifying new sales opportunities, building client relationships, conducting product presentations and demonstrations, negotiating deals, achieving sales targets, and providing...