Telesales Agent

1 week ago


Mumbai Maharashtra, India A2N Air Conditioning Full time

As a Telesales Representative, you will be responsible for generating sales opportunities by contacting potential or existing customers, offering our products or services, and providing information to drive conversions. You should be able to understand customer needs, overcome objections, and close sales effectively.

**Key Responsibilities**:

- Make outbound calls to prospective and existing customers to introduce and sell products/services.
- Respond to inbound inquiries and follow up on leads generated through marketing campaigns.
- Understand customer requirements and recommend the best solutions.
- Maintain detailed records of calls, customer information, and sales in the CRM system.
- Achieve and exceed weekly/monthly sales targets and KPIs.
- Handle customer questions, objections, and complaints professionally and empathetically.
- Collaborate with the sales team to share insights and strategies for improving sales outcomes.
- Stay up to date with product knowledge, company policies, and industry trends.

**Requirements**:

- Proven experience as a telesales representative or other sales/customer service role.
- Excellent communication and interpersonal skills.
- Ability to handle rejection and stress while maintaining a positive attitude.
- Strong negotiation and persuasion abilities.
- Proficient in MS Office and CRM software (e.g., Salesforce, HubSpot).
- High school diploma; additional qualifications in sales or marketing are a plus.

**Preferred Qualifications**:

- Fluency in English & Hindi.

**Benefits**:

- Competitive salary with attractive commission structure.
- Performance bonuses and incentives.
- Professional training and career development opportunities.
- Supportive and energetic work environment.

Pay: ₹8,629.93 - ₹30,378.45 per month

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Expected Start Date: 12/05/2025


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