
Team Member Employee Benefit
2 weeks ago
**JOB LOCATION**:
- MUMBAI**:
:
- The incumbent must be from an Insurance background with experience in Employee Benefit.
- Must have experience of successfully servicing Employee Benefit customers and engaging them with market information and nuisances of policy wording, terms & conditions.
- Should have a pleasing presence and be able to communicate effectively.
- Ability to handle MS-Excel and be able to analyses information will be advantageous.
**KEY RESPONSIBILITIES**:
- Quote Procurement
- Engagement with BD team along with customer.
- Review of claim & policy terms
- Float Request for Quote (RFQ)
- Negotiation with Insurer after feedback from BD Team for delivering best pricing.
- Prepare Quote Comparison Report (QCR) in consultation with Regional Manager/EB Servicing Head.
- Placing the cover as per agreed terms with the customer.
- Arrangement of Held Covered Letter and Policy Document.
- E-File and Physical Filing of Documents
- Expiring Policy Copy and claim summary.
- Final Terms of RFQ & QCR with client
- Held Cover Letter
- Policy Copy
- Signing of Service Level Agreement
- Policy vetting for conforming Zero Error policy issuance.
- Taking Handover from Business Development team
- Induction/introduction with client as Key Account Manager
- Software Integration/entry and Mobile App
- (error resolutions If any within TAT)
- Software Induction with Corporate HR
- Monthly Add/Del /Correction - Withing TAT 15 day with E-Card & physical along with CD Statement along with endorsement
- Monthly Closing
- Monthly Claim MIS Review - Claim TAT/Policy Performance.
- Timely Servicing and Handling of Claims
- Response to customer queries.
- Coordination with TPA Desk at Hospitals with regular update to customers
- Help Desk -As agreed
- Review -Physical/Virtual with client
- Delivery of Renewal within defined timeframe
- Meetings with Customer independently and with BD
- Repeat of Quote Procurement Exercise
**ADDITIONAL SKILLS**:
- Excellent relationship management, written, oral, communication and presentation skills.
**COMPULSORY QUALIFICATION**:
- Graduate referred AII MBA/PGDM/HR
**COMPENSATION & REMARKS**:
- As per Industry norms
-
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