Guest Relation Executive

3 days ago

Delhi, India Srishti Software Full time

**Job brief**

We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied.

In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers.

Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities.

**Responsibilities**
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Managerwhen needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards

**Requirements and skills**
- Proven experience as a Guest Relations Officer
- Familiarity with hospitality industry standards
- Proficiency in English; knowledge of additional languages is a plus
- Computer literacy
- A customer-oriented and professional attitude
- An outgoing personality
- Outstanding communication abilities
- Excellent organizational and time-management skills
- Diploma or BSc/BA in Hospitality Management is preferred

**Salary**: ₹18,000.00 - ₹25,000.00 per month

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)

**Speak with the employer**
+91 8884031944

  • Guest Relation Executive

    1 week ago

    Delhi, Delhi, India World Inside Tourism Full time ₹ 3,60,000 per year

    Job Title: Guest Relation Executive (Receptionist)Company: Leafy LushOffice Location: Pocket C, Royal India Vacation Pvt Ltd., Dwarka Sector 17, Delhi Near Sector 13 Metro Station)Company Website: Salary: ₹30,000 – ₹35,000 per monthJob Type: Full-TimeAbout Us:At Leafy Lush, we are dedicated to providing exceptional hospitality and memorable resort...

  • Guest Relations Executive

    7 days ago

    Delhi, India goSTOPS Full time

    Job Title: Guest Relations Executive / Senior Guest Relations Executive Location : Udaipur / Jaipur We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at...

  • Guest Relations Executive

    7 days ago

    Delhi, India goSTOPS Full time

    Job Title: Guest Relations Executive / Senior Guest Relations ExecutiveLocation : Udaipur / JaipurWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at...

  • Guest Relations Executive

    7 days ago

    Delhi, India goSTOPS Full time

    Job Title: Guest Relations Executive / Senior Guest Relations ExecutiveLocation : GoaWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties...

  • Guest Relations Executive

    14 hours ago

    Delhi, India Vianaar Homes Full time

    Position: Guest Relations Executive (Operations & Business Development Focus)Overview:We are seeking a dynamic and proactive Guest Relations Executive who combines strong operational expertise with business development acumen . The ideal candidate will efficiently manage day-to-day operations while actively contributing to lead generation and revenue...

  • Guest Relation Executive

    24 hours ago

    Delhi, Delhi, India R3 Spa Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Company DescriptionR3 Spa is an award-winning luxury spa chain with60+ locations across India, operating within premier5-star hotels. Built on the philosophy ofRelax, Revive & Rejuvenate, R3 Spa delivers indulgent wellness experiences that refresh the mind, body, and soul. Our services include premium massages, facials, body therapies, salon services, and...

  • Guest Relations Executive

    4 weeks ago

    New Delhi, India goSTOPS Full time

    Job Title:Guest Relations Executive / Senior Guest Relations Executive Location : Kasol / Himachal PradeshWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest...

  • Guest Relations Executive

    17 hours ago

    Delhi, Delhi, India Vianaar Homes Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Position:Guest Relations Executive (Operations & Business Development Focus)Overview:We are seeking a dynamic and proactiveGuest Relations Executivewho combinesstrong operational expertisewithbusiness development acumen. The ideal candidate will efficiently manage day-to-day operations while actively contributing to lead generation and revenue growth. This...

  • Guest Relations Executive

    1 week ago

    New Delhi, India Neoteric Properties Full time

    Job Title: Guest Relations ExecutiveDepartment: Sales & Client Experience Reports to: Relationship ManagerPosition Summary We are looking for a smart and polite Guest Relations Executive (GRE) to welcome and assist clients at our real estate project site. You will ensure a pleasant experience for every visitor and support the Relationship Manager in client...

  • Guest Relation Executive

    24 hours ago

    Kamla Nagar, Delhi, Delhi, India Oasis Bakalwa Full time

    **Job Overview**: As a **Guest Relations Executive** ( Female Preferred ) at Oasis Bakalwa, you will be the face of our brand — responsible for creating a warm, welcoming, and memorable experience for every guest. You will handle all guest interactions with care, empathy, and professionalism, ensuring high levels of satisfaction and loyalty. **Key...