E-commerce Executive

3 hours ago

Noida, India The FormulaRX Full time

**JD for the E-Commerce Executive**

**E-Commerce Executive**

**Oxygen Magnesium Private Limited**

**Noida, Uttar Pradesh**

**₹18,000.00 - ₹25,000.00 a month**

Role: E-Commerce Executive

Industry Type: Skincare

**Job Type**: Full Time

Education: Any Graduate

Experience: Minimum 2 Years

Location: Noida, NCR

Working Mode: Work From Office
- Time to time raise tickets & take updates on each open ticket status and make required action if needed.
- Follow escalation matrix as per requirement and closing issue as per set timelines
- Share performance report with management on the number of complaints received and handled.
- Maintaining a healthy professional relationship with customers to understand their requirements and business growth.
- Maintaining individual logs of lost/damaged etc. Regularly and sharing the same with concerned authorities at each month end.
- Monthly Closure & Reconciliation.
- Oversee order fulfilment processes to ensure accurate and timely deliveries
- Develop and implement logistics strategies to improve overall supply chain efficiency
- Forecast demand and plan for future logistics needs.
- Analyse data related to logistics operations to identify trends and areas for improvement.
- Identify potential risks in the supply chain and develop strategies to mitigate them.
- Plan for and respond to disruptions in logistics operations
- Evaluate approaches and strategies to efficiently resolve customer issues across various social platforms.
- Effectively manage orders and inventory.
- Understand customer queries and expectations, providing real-time solutions to ensure satisfaction.
- Resolve customer complaints and queries efficiently, utilizing correct escalation procedures.
- Maintain MIS reports to manage information flow in and out of the organization, contributing to individual, process, and organizational growth.
- Follow up on all customer requests to uphold the brand's commitment to the highest level of customer service.
- Serve as the primary contact for customer inquiries about our products and brand.

‘

**Qualifications / Skills**:

- Mandatory knowledge of E-commerce platforms
- Strong communication skills, both written and verbal, with the ability to communicate effectively with international clients.
- Proficiency in MS Office
- Minimum 1-2 years of proven customer service experience (voice, non-voice, social media).
- Ability to think of long-term solutions rather than short-term fixes.
- Ability to multitask, work under pressure, and meet deadlines.
- Proficient in keeping records of all data associated with shipments and customer issues.

**Salary: ₹18,000.00 - ₹25,000.00 per month**

**Salary**: ₹10,577.69 - ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift

**Experience**:

- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)

Ability to Commute:

- Noida, Uttar Pradesh (required)

Ability to Relocate:

- Noida, Uttar Pradesh: Relocate before starting work (required)

Work Location: In person

  • E-commerce Executive

    3 hours ago

    Noida, India Manogyam E-Commerce Pvt. Ltd. Full time

    Job description The E-Commerce Executive grows the e-commerce business by improving the customer experience, executing customer order fulfilment and maintaining the digital platform. He/She conducts data analysis to generate data-driven market insights and manages relationships with business partners. He/She works in a fast-paced digital...

  • E-Commerce Operations Manager

    2 weeks ago

    Noida Sector , Noida, Uttar Pradesh, India E commerce guru Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Title: E-commerce Operations ManagerLocation: Noida, Sector 62Experience: Minimum 5 YearsGender Preference: Male Candidate PreferredIndustry: E-commerce / Online RetailJob Summary:We are looking for a dynamic and experienced E-commerce Operations Manager to oversee and manage our day-to-day operations across various e-commerce platforms. The ideal...

  • E-commerce Executive

    6 days ago

    Noida, India Ferocraft E-Retail Full time

    Responsibilities: - **Product Listing and Content Management**: - Create and optimize product listings for both our company website and various online marketplaces, ensuring accurate and compelling product descriptions, images, and specifications. - Regularly update and refresh product content to reflect changes in inventory, pricing, or promotions. -...

  • (E-commerce Executive) Managing Website Changes Via

    1 week ago

    Noida, India Manogyam E-Commerce Pvt. Ltd. Full time

    Support the website developers in adding and reviewing tasks for new feature developments. - Perform daily maintenance and merchandising updates on sites. - Manage and monitor the online product catalog (add/edit products, prices, sales, categorization) through the Content Management System or backend processes. - Collaborate with various departments such as...

  • E-commerce Executive

    1 week ago

    Noida, India Manogyam E-Commerce Pvt. Ltd. Full time

    We are looking for an experienced ecommerce specialist with an all-round experience in catalogue management on all major international marketplaces, seller and vendor central, setup and deployment on Amazon & Flipkart Meesho, etc. This role requires a high level of IQ, Creativity, Research Skills, Attention to detail, team and project management...

  • E-commerce Executive

    4 hours ago

    Noida, Uttar Pradesh, India SELL KARO ONLINE E-SOLUTIONS Full time

    **Responsibilities**: - Create, manage, and optimize product listings on various marketplaces (Amazon, Flipkart, etc.) - Coordinate with internal teams for content, images, pricing, and inventory updates - Monitor stock levels, pricing changes, and ensure listing accuracy - Handle returns, order cancellations, and customer service follow-ups - Track sales...

  • E-commerce Executive

    6 days ago

    Noida, India NetAmbit Full time

    **Title**: Key Account Manager /E-commerce executive/ Business development manager **Salary Range** : CTC 14k-30k per Month + 300 Mobile **Educational Qualifications**: Any Graduate / MBA (Marketing or Operation)/MCA **Experience**: 2-5 Years in Client Management, E-Commerce MarketPlace, E-Commerce Documentation & Cataloguing, MIS, Admin or Operation...

  • The E-commerce Executive

    2 days ago

    Noida, India SW Cybernetics Full time

    The E-commerce Executive is responsible for overseeing the day-to-day operations of an e-commerce business. This includes managing the website, developing marketing strategies, and ensuring customer satisfaction. The E-commerce Executive will also be responsible for developing and maintaining relationships with vendors, suppliers, and other partners in order...

  • E-commerce Executive

    6 days ago

    Noida, Uttar Pradesh, India AP Solutions - Into E Commerce and online solutions Full time

    **Job Summary** **Responsibilities and Duties** - Handling Seller Accounts at leading marketplaces like Amazon,Flipkart, Meesho, Jiomart, myntra, nykaa, shopify etc - Effective Cataloguing / lising at all marketplaces - Creating Promotional campaigns of e-commerce market placrs - Interpret/Analysing all types of reports from portals and take required...

  • E-Commerce Executive

    1 week ago

    Noida, Uttar Pradesh, India Inductus Group Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Organization Name:Inductus Ltd.Job Title:E-Commerce Executive (Portal Management)Experience:1–2 YearsLocation:Sector 2, NoidaIndustry:E-commerce backgroundJob Summary:Inductus Ltd. is seeking a dynamic and detail-oriented E-Commerce Executive to manage product listings, inventory, and sales operations across our E-Commerce portal- Taajoo ).The ideal...