Us International Voice Process

16 hours ago

Noida, India Aspire Technologies Full time

JD - Contact Center Voice Agent

Role Definition & Requirement
Call Center Representative will be the liaison between our company and its current and
potential customers. Needs to be experienced, self-driven and motivated Voice Agent.
**Job Description**:

- He/She will be responsible for making and receiving outbound/inbound calls
- Managing large amounts of inbound and outbound calls in a timely manner
- Following the provided “scripts” when handling different topics
- Will strive towards going beyond the assigned target and achieve best possible
conversion rate
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our CRM Database by documenting everything
- Requirement
- Exceptional interpersonal, Sales, problem-solving, verbal (US accent) and written
communication Skills
- Versant 6 Certified
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively.

**Salary**: ₹55,000.00 - ₹60,000.00 per month

Schedule:

- Night shift

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you experience in Health Care or Mass Tort Domain?

**Education**:

- Bachelor's (required)

**Experience**:

- international outbound sales: 2 years (required)

**Speak with the employer**
+91 7204990635

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