Client Services Executive

6 days ago

Mumbai, India The Brand Owl Studio Full time

Client Servicing Executive Responsibilities:

- Cultivating solid relationships with clients through the provision of exceptional after-sales service.
- Creating a positive onboarding experience for new clients.
- Identifying ways to overcome clients' initial dislike of company services.
- Maintaining an accurate record of all existing and potential clients.
- Responding to client inquiries in a timely and professional manner.
- Training and providing overall guidance to client service employees.
- Organizing training seminars to enable clients to fully utilize product features and benefits.
- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.

Followed by a Parliament of creative owls designing to turn heads, we bring transformative services that spark meaningful conversations to inspire consumers & ignite businesses. We at The Brand Owl Studio are a full-service advertising agency looking to grow our team with like-minded and self-motivated enthusiasts.

Client Servicing Executive Requirements:

- Bachelor's degree in business administration or an industry-related field.
- Proven experience working as a client servicing executive.
- Minimum 1 Year Experience working with a Digital Marketing Agency
- Proficiency in Microsoft Excel.
- The ability to work efficiently under pressure.
- Excellent organizational and time management skills.
- Strong analytical and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Mumbai - 400086, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How many years of experience do you have working with a digital marketing agency?

**Experience**:

- total work: 1 year (preferred)

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