Customer Care Executive

1 week ago

Noida Uttar Pradesh, India Meilleur Infotech Pvt Ltd Full time

**Job Title**: Customer Care Executive

**Job Summary**:
**Key Responsibilities**:

- Resolve customer issues efficiently and effectively.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service processes.
- Provide feedback on customer trends and issues.

**Qualifications**:

- High school diploma or equivalent; further education is a plus.
- Previous experience in customer service or support is preferred.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment.

**Salary Range**: 15,000 - 40,000 (depending on experience and qualifications)

Feel free to adjust the details to better fit your organization's needs **Job Title**: Customer Support Specialist

**Job Summary**:
We are looking for a Customer Support Specialist who is enthusiastic about providing top-notch service to our customers. This role involves addressing customer inquiries, troubleshooting issues, and ensuring a positive experience for all clients.

**Key Responsibilities**:

- Identify and resolve customer issues promptly and accurately.
- Document customer interactions and maintain detailed records.
- Collaborate with other departments to enhance customer satisfaction.
- Participate in training sessions to improve product knowledge and service skills.

**Qualifications**:

- High school diploma or equivalent; additional certifications in customer service are a plus.
- 1-2 years of experience in a customer service role preferred.
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively.
- Proficient in using CRM software and other customer service tools.

**Salary Range**: 15,000 - 40,000 (commensurate with experience and skills)

**Contact Person**: - HR Rishabh

**Contact Number**: - 6395506268 Call/WhatsApp

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹40,000.00 per month

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

**Speak with the employer**
+91 6395506268

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