
Guest Relationship Executive
1 week ago
Increase new registrations
- Maintain database of inhand vouchers
- Building PR with all retailers.
- Enhance the overall visitor experience by implementing customer service initiatives.
- Monitor and improve service standards, including cleanliness, security, and customer assistance.
- Maintain customer connect and handle customer queries.
- Ensure that events align with the mall's brand and contribute positively to the visitor experience.
- Maintain customer MIS and all related documentation, updated on a daily basis.
- Customer retention skills
- Excellent communication skills
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Application Question(s):
- Are you comfortable working six days a week with a weekday as your day off?
- What is your current ctc
- What is your expected CTC
**Experience**:
- Guest services: 1 year (required)
**Location**:
- Delhi, Delhi (required)
Work Location: In person
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