Guest Relationship Executive

2 weeks ago


Delhi Delhi, India Pacific Development Corporations Ltd. Full time

Increase new registrations
- Maintain database of inhand vouchers
- Building PR with all retailers.
- Enhance the overall visitor experience by implementing customer service initiatives.
- Monitor and improve service standards, including cleanliness, security, and customer assistance.
- Maintain customer connect and handle customer queries.
- Ensure that events align with the mall's brand and contribute positively to the visitor experience.
- Maintain customer MIS and all related documentation, updated on a daily basis.
- Customer retention skills
- Excellent communication skills

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Application Question(s):

- Are you comfortable working six days a week with a weekday as your day off?
- What is your current ctc
- What is your expected CTC

**Experience**:

- Guest services: 1 year (required)

**Location**:

- Delhi, Delhi (required)

Work Location: In person



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