Female Guest Relationship Executive

2 weeks ago

Delhi Delhi, India Alankit Group Full time

**Description**
- Professional in demeanour and presentation.
- Observant, discriminating and detail-oriented.
- Overseeing VIP guests, arrivals and departures.
- Must be guest service focused and a team player.
- Greeting guests as they enter and exit the office.
- Should possess detailed information about the office.
- Positive attitude and outgoing personality is essential.
- Providing excellent customer service as per hotel standards.
- Coordinating and multi-tasking job duties in a busy environment.
- Must be able to work shifts - days, evenings, weekends and holidays.
- Personable, enthusiastic, self-motivated and able to work independently.
- Handling guest complaints and concerns in an efficient and timely manner.
- Good command of the English language is essential, both written and verbal.
- Must possess strong organization time management skills, attention to detail.

**PREREQUISITES**:

- Good listening skills.
- Sound decision making.
- Good guest interaction skills.
- Leadership/People management.
- Good interpersonal and communication skills.
- Role:_Guest Services
- Salary:_ 1,50,000 - 4,25,000 P.A.
- Industry:_Hotels & Restaurants
- Functional Area:_Customer Success, Service & Operations
- Role Category:_Voice / Blended
- Employment Type:_Full Time, Permanent
- Key Skills
- guest serviceguest handling
- Telephone Handling
- Skills highlighted with ‘‘ are preferred keyskills

Education
- UG:_Any Graduate

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